Great to see that an Insurance company asks the right questions!
It all went well until I got an email that was titled - Travel Insurance. It just made me think that it might not be experienced in wedding insurance, or that the company wasnt efficient in its...
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Marketing Assistant
InsuraWedding
3 years ago
Thanks for letting us know! We should now have fixed this!
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Good choice of wedding insurance cover
Good choice of cover
Marketing Assistant
InsuraWedding
3 years ago
Thank you for your feedback. Our main focus is providing high quality insurance coverage and we also strive to keep our prices very competitive. Best Wishes for a beautiful wedding.
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Provjerio Feefo
3 years ago
Easy & straight forward but could be better.
The online system loaded the wrong gender from Money Supermarket so I had to call also. Other than that it was easy & straight forward.
Marketing Assistant
InsuraWedding
3 years ago
Thank you for your feedback
We apologise for the technical hiccup regarding the online system. However, we are glad to hear that you have now successfully arranged your policy. We will look into this and see if we prevent it from happening again.
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Provjerio Feefo
3 years ago
Service seemed to be efficient
Marketing Assistant
InsuraWedding
3 years ago
Thank you for your feedback. We're glad that you were happy with the overall service. Best Wishes for a beautiful wedding.
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MH
Mr Suzanne Hilton
Provjerio Feefo
Burnley
3 years ago
Što Mr Suzanne Hilton misli o društvu InsuraWedding:
Waste of money
Minutes after completing you sent me the certificate with errors on I emailed back to see if we could rectify and it been a week since had no reply
Marketing Assistant
InsuraWedding
3 years ago
Hello,
Thank you for your feedback, we are sorry to hear about your experience. Please accept our apologies for not getting this corrected the first time around and for the inconvenience caused by having to contact us to get this resolved.
Our customer service team has tried to contact you at the phone number on your policy to resolve this, and our representative has left you a voicemail. If you could email us at enquiries@voyagerins.com, with as much information as possible so we can seek to understand what has happened, or you can give us a call 01483 806 680.
Thank you very much.
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Met all our needs
Very explanatory website with all options that we needed b
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Really easy and straight forward purchase.
Really easy and straight forward purchase.
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MG
Mr William Gilbert
Provjerio Feefo
3 years ago
Što Mr William Gilbert misli o društvu InsuraWedding:
So far so good. Only a problem paying on the website that led me to pay over te phone was a slight bigger. But the staff were friendly, courteous and helpful.
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MC
Miss Kristina Cogswell
Provjerio Feefo
3 years ago
Što Miss Kristina Cogswell misli o društvu InsuraWedding:
I, Kristina Cogswell, filled out the form and purchased the insurance and put my partners name (a man) in the 2nd participant section. My email address, my number, my name for contact purposes. Yet...
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Marketing Assistant
InsuraWedding
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
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Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
