Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Infinity Technology Solutions - T/A Infinity Group Recenzije

http://www.infinitygroup.co.uk

Infinity Group are a leading provider of award winning IT Support, Digital Transformation and Microsoft Dynamics 365 Consultancy

Usluga

0

/5

5

4

3

2

1

0

ocjena tijekom prošle godine

Prikaz 4,472 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

8 years ago

No real issue,

I was able to resolve it myself with just some advice from Matt

0

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Sorted immediately.

Waiting in the queue was about 15 minutes though before being helped with a very annoying repeating advert that was tedious after the 20th Play!

1

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Thank you for all your support since Friday

1

Potrošač od povjerenja

Provjerio Feefo

8 years ago

very good service

Nathan jumped straight onto this whilst discussing another issue and resolved immediately which was a great help.

3

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Thank you

0

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Avoid, unclear T&C's and shoddy service

We have a support contract with Infinity and when we went to cancel 45 days before the end of our contract but have been stung by their unclear T&C's stating that we must continue to pay for another...

Pročitajte više

Infinity Group

Infinity Technology Solutions - T/A Infinity Group

8 years ago

We are sorry for any confusion you have experienced here around our Terms & Conditions. Terms are signed by all customers at the start of their contracts with us. There is a 90 day notice period with regards to cancelling contracts, this is standard practice within our industry, and applies to both parties, this ensures we are correctly resourced at all times and can deliver an efficient off boarding process. Delivering outstanding customer service is something we take great pride in, we certainly strive to resolve any issues as soon as we are made aware of them and can only apologise if this was not the case. We do have a process to deal with complaints which is detailed in our complaints code on our website https://www.infinitygroup.co.uk/customer-complaints-code/ this ensures that all complaints are dealt with in the correct manor for resolution.

2

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Quick service

Matt was really helpful and sorted our problem within 10 minutes

1

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Brilliant service

0

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Thanks

Very helpful

0

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Rob was very patient

1

Niste primili poruku s pozivom za ostavljanje recenzije?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo