I won't be using this business again. Items weren't shipped as expected, items that I had requested gift wrap for weren't wrapped and one item was missing from the package. I contacted Hardtofind to...
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hardtofind.
hardtofind.
11 years ago
Thanks for your feedback, we really appreciate it.
I'm sorry to hear you weren't satisfied with our services.
hardtofind. acts as a marketing platform and all our sellers handle shipping separately, which is why you receive multiple parcels, if you have ordered from more than one seller.
Our customer service team keeps all correspondence to email for our records and will reply to your query within 24 hours, Mon-Fri 9am-5pm.
Unfortunately, I am unable to find an email from you in our system under this email address.
Our customer service team will be in touch with you very shortly to assist you further.
I can assure you that it is one of our priorities to create a great shopping experience for our customers and we will do everything we can to help you.
Have a lovely afternoon!
Warm regards,
hardtofind.
Recenzije proizvoda
Datum kupovine: 05/08/2014
0
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Provjerio Feefo
11 years ago
Company is great, shipping could be a little quicker.
I've made around 6 purchases from hardtofind. Each time, the goods have been dispatched quickly & I have been impressed with the quality of the merchandise. I highly recommend hardtofind.
I have purchased a wide range of products through hardtofind and have found the quality largely very good. The company's customer service is excellent but I would like to see standards mandated for...
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hardtofind.
hardtofind.
11 years ago
Thanks for the feedback! Apologies for any inconvenience this has caused you! We'll contact you and resolve the concern in private.
hardtofind.
hardtofind.
11 years ago
Thanks for the feedback! Apologies for any inconvenience this has caused you! We'll contact you shortly via email to help you further.
Warm regards,
hardtofind.
Recenzije proizvoda
Datum kupovine: 05/08/2014
0
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Potrošač od povjerenja
Provjerio Feefo
11 years ago
Very good sourcing of interesting products. Very prompt postage.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
