I accidentally got charged twice but this was sorted out reasonably quickly.
The web site is very easy to navigate
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for the the review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
I was disappointed to find your shop in Reykjavik had closed as it was so easy to book and your staff were always pleasant and ready to suggest tours that you may not of thought of. I found booking...
Pročitajte više
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for the review and for leaving feedback. We're truly sorry to hear that your recent booking did not go as expected and that you faced challenges due to our shop closure in Reykjavík. We understand how valuable in-person assistance can be, and we regret any stress caused by booking online.
We’re especially sorry to hear that the half-day Golden Circle tour didn’t provide the flexibility and time you needed. Your feedback is very important, and we will certainly take it into account as we continuously work to improve our services.
Regarding the Northern Lights tour cancellation, we sincerely hope your husband is feeling better. While our cancellation policy typically applies to all bookings, we are sorry to let you know that we would have to adhere to our terms and conditions.
Again, we apologize for any disappointment and truly appreciate your feedback.
Warm regards,
Gray Line Team
Datum kupovine: 20/11/2024
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
most satisfactory
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you so much for taking the time to leave such a 5-star review!
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Recenzije proizvoda
Datum kupovine: 27/01/2025
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you so much for taking the time to leave such a wonderful review!
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Recenzije proizvoda
Datum kupovine: 27/01/2025
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recenzije proizvoda
Datum kupovine: 22/01/2025
0
Podjeli
RF
Roisin Fleck
Provjerio Feefo
Reykjavík
1 year ago
Što Roisin Fleck misli o društvu Gray Line Iceland:
Dear Roisin,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recenzije proizvoda
Datum kupovine: 23/01/2025
0
Podjeli
PH
Philip
Provjerio Feefo
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Philip,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Dear Damien,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recenzije proizvoda
Datum kupovine: 17/01/2025
0
Podjeli
KS
Kevin Singh
Provjerio Feefo
UK
1 year ago
Što Kevin Singh misli o društvu Gray Line Iceland:
Easy to book + discounted from the first journey with airport transfer on arrival to Iceland.
Andrei
Gray Line Iceland
1 year ago
Dear Kevin,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Recenzije proizvoda
Andrei
Gray Line Iceland
1 year ago
Dear Kevin,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.