Ordered 9am Tuesday, delivered late Saturday morning. Web site quoted next day!!!!!
Caused a great deal…
Ordered 9am Tuesday, delivered late Saturday morning. Web site quoted next day!!!!!
Caused a great deal of embarrassment as I had promised turf in place in time for a very important client meeting on...
Pročitajte više
Grass 247
Grass247
12 years ago
Thank you very much for your feedback, I am glad you were satisfied with the product you ordered.
I do apologise that your item arrived late, as we discussed on the telephone your item was dispatched on time on a next working day service but regrettably on this occasion delivery was delayed. I do hope we have now resolved this issue for you.
If you would like to discuss this further please feel free to respond to this message or give us a call on 0800 1952 952 and we will do all we can to help.
Thanks again and I hope we deal with you again in the near future.
Kind Regards
Grass247
Potrošač od povjerenja
12 years ago
Small problem with delivery dealt with swiftly and politely. Will happily use 24/7 again
0
Podjeli
Potrošač od povjerenja
12 years ago
Good website, quick delivery.
0
Podjeli
Potrošač od povjerenja
12 years ago
Quick service once again, second time I have purchased astroturf from the company and would…
Quick service once again, second time I have purchased astroturf from the company and would recommend them highly.
0
Podjeli
Potrošač od povjerenja
12 years ago
delivered to wrong address
delivered to wrong address
Grass 247
Grass247
12 years ago
We are very sorry to hear about the issues you have highlighted. We take any customer issues very seriously so are sorry to hear that your overall experience was not a positive one.
As discussed recently via telephone if you could forward us some photos of the grass we would be happy to investigate this matter further and look towards resolving the issues you have encountered.
We are available via email on info@grass247.co.uk or via telephone on 0800 1952 952.
We hope that we can get the problems with your order resolved and are sorry for any inconvenience caused.
Kind Regards
Adam
Grass247
Grass 247
Grass247
12 years ago
We hope that we have now resolved the issue that you have had with your order.
We are sorry for any inconvenience the issue may have caused and hope that this has not put you off using us again in future.
Should you have any further issues or questions please call us on 0800 1952 952.
Kind Regards
Adam
Grass247
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
