Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

grandedigital.co.uk Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 2,046 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

11 months ago

ISAAC

Provjerio Feefo

LONDON

11 months ago

Što ISAAC misli o društvu grandedigital.co.uk:

MY SKY Q NOW WORKS PERFECTLY.

The engineer realigned my sky q satellite and switched my sky back on and now every channel works perfectly, 5 out of 5 stars for grande digital.

Potrošač od povjerenja

Provjerio Feefo

11 months ago

First class service

The engineer was extremely professional and provided my with very useful information and guidance in finding the best solution.

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Technician was very approachable and explained everything I needed to know

Potrošač od povjerenja

Provjerio Feefo

12 months ago

Potrošač od povjerenja

Provjerio Feefo

12 months ago

Valued as a customer

I was kept informed about the appointment I had made. Dave the engineer was pleasant and very helpful when we explained what the problem was. I felt valued as a customer

WENDY ADAMS

Provjerio Feefo

Baildon

12 months ago

Što WENDY ADAMS misli o društvu grandedigital.co.uk:

Professional

On time, friendly and very knowledgeable. He explained what he was going to do. Darren cleaned up after himself as he went along.

MARY MANSON

Provjerio Feefo

1 year ago

Što MARY MANSON misli o društvu grandedigital.co.uk:

A really bad experience

The service was appalling. My appointment was cancelled twice. I was contacted on the third day to say an engineer would be with me in an hour’s time. Shortly after that, I was contacted by the...

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Grande Digital

grandedigital.co.uk

12 months ago

Good afternoon -- Thank you for taking the time to share your experience, we are sorry to hear about the frustration and disappointment caused by the issues with your appointments and the delays in resolving your problem. This is far from the level of service we aim to deliver, and we completely understand how upsetting it must have been to be left without a working TV over the weekend. Please accept our sincere apologies for the inconvenience caused by the repeated cancellations and the further delay due to the unforeseen circumstances with the engineer. We should have communicated with you more effectively and ensured a smoother resolution of your issue. Thank you again for bringing this to our attention, and we are sorry that we fell short of your expectations. Kind Regards, The Grande Digital Team

Steve

Provjerio Feefo

Oldbury

1 year ago

Što Steve misli o društvu grandedigital.co.uk:

Excellent service. Dave the engineer explained everything. Top class

JOHN KIRK

Provjerio Feefo

Darvel

1 year ago

Što JOHN KIRK misli o društvu grandedigital.co.uk:

Exactly what i wanted, the work was carried out quickly and cleanly. I would be happy to recommend them.

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Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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