Poor quality gems for sale for the price. Many inclusions, poor cutting and or poor colour. Can get better elsewhere.
Refunds are very slow.
Gem Collector UK
Gem Collector UK
7 years ago
Good Evening,
Many thanks for your feedback, we’re really sorry to hear that you’re not entirely happy with your purchase.
We strive to provide items of the highest quality and we are sorry that you feel this has not been achieved on this occasion. We have taken your comments on board and are looking at ways to improve both our products and service.
Please kindly contact our Help Team on 0800 330 8000 if you have any additional comments or if we can assist you further and as always you are able to return this to us and we will be able to issue you with a refund.
Gemporia - Help Team
Recenzije proizvoda
0
Podjeli
Potrošač od povjerenja
7 years ago
Datum kupovine: 28/05/2018
good customer service
Recenzije proizvoda
0
Podjeli
Potrošač od povjerenja
7 years ago
Datum kupovine: 25/05/2018
Great service as always and presenter Alex is a great presenter
Recenzije proizvoda
0
Podjeli
Potrošač od povjerenja
7 years ago
Datum kupovine: 25/05/2018
Love Gem Collector
Recenzije proizvoda
0
Podjeli
Potrošač od povjerenja
7 years ago
Datum kupovine: 21/05/2018
Great customer service team. Entertaining & informative presenters.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
