Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Friendly Planet

Prikaz 3,096 recenzije/a

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Friendly Planet:

FP's limited operating hours make connecting with the company difficult.

peggy

Friendly Planet

9 years ago

We're happy to advise you that we now have Saturday hours, from 11 AM to 5:00 PM EST, which we hope will make it much easier for you to reach us by phone.

Datum kupovine: 03/07/2017

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Friendly Planet:

Simple and easy booking experience.

Online interface was clear, easy and straightforward. Called customer service before booking, and all my questions were answered before we booked.

Datum kupovine: 05/07/2017

Potrošač od povjerenja

9 years ago

Mixed

My experience was glorious. Danielle was extremely helpful. My travel companion had horrific issues causing despair in getting her reservation initiated. My only advise for travelers is that book or...

Pročitajte više

Datum kupovine: 05/07/2017

Potrošač od povjerenja

9 years ago

Easy Peasy!

Your site was comprehensive and very easy to follow👍

Datum kupovine: 01/07/2017

Potrošač od povjerenja

9 years ago

Knowledgeable staff!

I was treated with a lot of respect and they took time to answer all my questions. Also helped me complete my registration. This is a trip of a lifetime for me and I definitely would book through...

Pročitajte više

Datum kupovine: 28/06/2017

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Friendly Planet:

So far, so good. We'll see how rest of trip progresses, our 2nd with FP.

All details were easy to follow when looking at the trip details. Haven't talked to anyone yet but as long as things go as they are now, I see no issues. Also will see how getting further paper work...

Pročitajte više

Datum kupovine: 29/06/2017

Potrošač od povjerenja

9 years ago

Looking forward to the trip

The website information about trip options was clear. The actual reservation process was a bit more challenging in that I had to collect information right away that I hadn't realized I would need. ...

Pročitajte više

Datum kupovine: 28/06/2017

Potrošač od povjerenja

9 years ago

Ease of Booking and Low Prices Make Friendly Planet a Great Tour Company

It was convenient to view all the different tours and choose your options on line and we liked being able to view the open travel dates and related prices so easily. Also the links to the hotels and...

Pročitajte više

Datum kupovine: 03/07/2017

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Friendly Planet:

Great support on changing my departure airport! Thank you.

Datum kupovine: 29/06/2017

Potrošač od povjerenja

9 years ago

Agent Knowledgeable and Friendly.

Reservation agent friendly and knowledgeable. Able to answer all questions. There was no wait time to get connected with an agent.

Datum kupovine: 29/06/2017

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Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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Friendly Planet Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?