Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recenzije proizvoda
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Datum kupovine: 02/02/2021
0
Podjeli
MT
Mr Martin Tonks
Manchester
5 years ago
Što Mr Martin Tonks misli o društvu Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Recenzije proizvoda
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Datum kupovine: 02/02/2021
0
Podjeli
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Što Mrs Sylvia Bickerton misli o društvu Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Recenzije proizvoda
Datum kupovine: 30/01/2021
0
Podjeli
MN
Mr Charles Newbury
5 years ago
Što Mr Charles Newbury misli o društvu Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Recenzije proizvoda
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Datum kupovine: 27/01/2021
0
Podjeli
Potrošač od povjerenja
5 years ago
They were responsive and addressed my issues well
Recenzije proizvoda
Datum kupovine: 28/01/2021
0
Podjeli
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Što Mr & Mrs Mitchell misli o društvu Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Recenzije proizvoda
Datum kupovine: 27/01/2021
0
Podjeli
Potrošač od povjerenja
5 years ago
Excellent customer service
Recenzije proizvoda
Datum kupovine: 22/12/2020
0
Podjeli
Potrošač od povjerenja
5 years ago
Quick efficient service.
Recenzije proizvoda
Datum kupovine: 26/01/2021
0
Podjeli
MM
Mr Trevor Maybourne
5 years ago
Što Mr Trevor Maybourne misli o društvu Fresh Insurance Services:
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.