Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za forward2me

Prikaz 13,904 recenzije/a

Ewen Corbelon

Provjerio Feefo

4 years ago

Što Ewen Corbelon misli o društvu forward2me:

Good communication. No problem.

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Amazing Service

I have used this service a couple of times and its really amazing. The process is straight forward. The customer support is also incredible. Extremely helpful and understanding, with fast response.

Christopher Allen

Provjerio Feefo

Dayton, OH

4 years ago

Što Christopher Allen misli o društvu forward2me:

Quick Intl Shipping from UK

Ordered some skincare products from the UK and had them forwarded on from Forward2Me and it was packaged really well and got to me very quickly.

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Legitimate, professional and quick service every time!

Been using Forward2Me services from U.K., Germany, Spain & Turkey warehouses all to the U.S. Excellent and convenient customer service each time! Quick response through WhatsApp, consolidating...

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Violet de Range

Provjerio Feefo

4 years ago

Što Violet de Range misli o društvu forward2me:

Great service.

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Happy with service

Nothing damaged or lost so I'm happy duck! 🦆

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Forwading fast and easy to select shipping

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Hervorragender Kundenservice mit sehr kurzen Antwortzeiten. Schneller Weitertransport (in meinem Fall aus UK) nach Deutschland. Nur die Versandkosten sind einfach zu hoch, besonders bei...

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Potrošač od povjerenja

Provjerio Feefo

4 years ago

Great service that could be a lot better if prices were more reasonable...

Fast service as usual, but for such a small package quite expensive!

Hayley

forward2me

4 years ago

Hi there, Many thanks for your feedback. We are pleased to hear that you are satisfied with the speed of our service. I have checked the details of the package you recently shipped out from our UK warehouse on 10.01.22 and it appears that, the reason why you were provided with the higher shipping costs is because the system has calculated that the chargeable weight that determined the final shipping price for your package was based on the volume/size of your package rather than the actual weight of the goods inside. Most courier services determine the cost of shipping by either the actual weight of the goods or the volumetric weight of the package (size of the package)- whichever is greater. I do believe you would have saved further costs on shipping if you had chose our combine and repack option for your package, prior to shipping, because the actual weight of your goods was 0.98 kg whereas the volumetric weight/size of the package calculated to 3.88 kg and this greater weight is what determined the final shipping price for your package with DHL. Therefore I feel that a combine and repack or reduction service of your package would have been necessary and cost effective for you as there was a sufficient amount of excess and possible unnecessary volume that could have been removed or reduced from your package to decrease the overall volumetric weight/size of your package down further. We do provide further details to assist you with making your decision about whether to repack your goods once you select the package and go through to the 'Combine and Repack' option from your inbox. I hope the information I have provided to you is useful and it helps you reconsider your current rating for our services. If you have any more questions or concerns relating to our combine and repack service or any other features from your account please do not hesitate to get back in touch with our Customer experience team via email and one of our agents will be more than happy to assist you further. Kind Regards Hayley

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Makkelijke service

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forward2me Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?