Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za forward2me

Prikaz 13,904 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

13 years ago

in general i'm satified with their service. But the item they sent me was tagged with…

in general i'm satified with their service. But the item they sent me was tagged with wrong value, this led to a invoice from DHL for the tax into Norway, that actually not was eligible.

forward2me

13 years ago

Many thanks for taking the time to feed back to us. We take the values for the goods from the purchase invoice inside the parcel. If there isn't one our policy is to contact you for the value. Our web developers are working on the functionality to let you input your own values which should be ready sometime this year. Hope this all helps and we hope you will continue to use forward2me. Kind Regards, Janet.

Potrošač od povjerenja

Provjerio Feefo

13 years ago

Fast and high quality service, from UK to Belgium.

forward2me

13 years ago

Thanks for the great feedback - it's really important to us. We hope we can provide you with our high quality service again, sometime soon. Kind regards, Michelle.

Potrošač od povjerenja

Provjerio Feefo

13 years ago

fastest and best service ever.

forward2me

13 years ago

That's great to hear - thank you it's really appreciated. We look forward to helping you out again, sometime soon. Kind regards, Michelle.

Potrošač od povjerenja

Provjerio Feefo

13 years ago

I would like to thank forward2me for their express service and for giving me the opportunity…

I would like to thank forward2me for their express service and for giving me the opportunity to purchase items from U.K which cannot be dispatched to my country. Thnaks

forward2me

13 years ago

Thank you for your lovely feedback, it's very much appreciated. We look forward to receiving parcels for you in the future and providing you with our express service. Kind regards, Michelle.

Potrošač od povjerenja

Provjerio Feefo

13 years ago

Excellent service received in Australia in less than seven days, emails responded to promptly, will…

Excellent service received in Australia in less than seven days, emails responded to promptly, will definitely use again.

forward2me

13 years ago

Thank you for your great feedback - it's very much appreciated. We pride ourselves on our customer support and it's great to hear that you will be using us again - we look forward to providing our excellent service to you again, sometime soon. Kind regards, Michelle.

Potrošač od povjerenja

Provjerio Feefo

13 years ago

The service is excellent with fast delivery. However the shipping fee is far too expensive.…

The service is excellent with fast delivery. However the shipping fee is far too expensive. The actual cost was well over the product bought. Although I have no problems paying for a fair price...

Pročitajte više

forward2me

13 years ago

Many thanks for taking the time to provide us with your feedback - it's really important to us. We are sorry to hear that you think we are too expensive. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service for future shipments then please get in touch. We look forward to helping you out again in the future. Kind regards, Michelle.

Potrošač od povjerenja

Provjerio Feefo

13 years ago

Excellent.

forward2me

13 years ago

That says it all - thank you. We look forward to offering you an excellent service again very soon. Kind regards, Michelle.

Potrošač od povjerenja

Provjerio Feefo

13 years ago

Communication was excellent and transit time to Greece was really fast. It's an overall great…

Communication was excellent and transit time to Greece was really fast. It's an overall great service.

forward2me

13 years ago

Many thanks for your great feedback - it's really important to us. We pride ourselves on our customer support and it's great to hear that you think we offer an overall great service! We look forward to helping you again, sometime soon. Kind regards, Michelle.

Potrošač od povjerenja

Provjerio Feefo

13 years ago

ordered nexus 4, very fast delivery.

forward2me

13 years ago

Your feedback is very much appreciated - thank you. We hope you are enjoying your Nexus 4. Looking forward to receiving parcels for you in the future. Kind regards, Michelle.

Potrošač od povjerenja

Provjerio Feefo

13 years ago

speedy and quirk free delivery

forward2me

13 years ago

Thank you for taking the time to provide us with your feedback - it's very much appreciated. We hope we can offer you our speedy service again sometime soon. Kind regards, Michelle.

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forward2me Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?