Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za FlyDirect

Prikaz 3,282 recenzije/a

Trusted Customer

Provjerio Feefo

St |Helier

8 years ago

Što Trusted Customer misli o društvu FlyDirect:

The aircraft was two hours late in leaving Jersey and 2.5 hours late in leaving Palma. The 15 kilo luggage allowance is simply not sufficient - especially if you want to bring something back, We will...

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Lydia Smith

FlyDirect

8 years ago

Thank you for your feedback, we have followed up with you directly and as discussed, please get in touch if we can help any further.

Datum kupovine: 10/06/2018

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Flying direct to destination is great but don't expect excellent service

Flights delayed by approx 3 hrs both ways - return leg blamed on French Air Traffic Control - Service poor on outward leg served 10 minutes prior to landing.

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We are sorry about the delays affecting your flights, which were recorded by the airline as a little over 2 hours on each occasion. On the 3rd June Palma airport was adversely affected by severe thunder storms earlier in the day, and on 10th June ATC strikes in Marseille caused disruption across European air space. We appreciate that these delays are frustrating but as you can understand are unavoidable. We hope that this inconvenience did not detract from an otherwise enjoyable holiday and hope to see you on another FlyDirect service soon.

Datum kupovine: 10/06/2018

Trusted Customer

Provjerio Feefo

8 years ago

Što Trusted Customer misli o društvu FlyDirect:

we were delayed on the way out and on our way back too - no information regarding delays or how long we were going to be delayed for.

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We apologise for the delays to your flights. On 3rd June Palma Airport was adversely affected by severe thunder storms early in the day which had a knock-on effect to flights. On your return 10th June ATC strikes in Marseille affected flights across European air space. Whilst we appreciate that these delays are frustrating, they are unfortunately unavoidable. We apologise that you weren't kept updated with this information at the time and hope that this inconvenience didn't detract from an otherwise enjoyable holiday and we hope to see you on another FlyDirect service soon.

Recenzije proizvoda

Datum kupovine: 10/06/2018

Trusted Customer

Provjerio Feefo

8 years ago

Što Trusted Customer misli o društvu FlyDirect:

Majorca 2018

Yes would use again had no problems

Recenzije proizvoda

Datum kupovine: 03/06/2018

Trusted Customer

Provjerio Feefo

8 years ago

Što Trusted Customer misli o društvu FlyDirect:

Fantastic Service

it was great. Fantastic service to Flydirect

Recenzije proizvoda

Datum kupovine: 27/05/2018

Potrošač od povjerenja

Provjerio Feefo

8 years ago

holiday flights went well.

the flight went well going,slight hold up coming back.Hold up was due to the oxygen cylinders needing to be replaced.

Recenzije proizvoda

Datum kupovine: 30/03/2018

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Booking was easy online

Recenzije proizvoda

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We're sorry that you were disappointed in not being able to pre-book seats. Unfortunately as a small charter operation we do not have the systems available to administrate the pre-booking of seats. We are always happy to place a request on our flight manifest which is available to airline and airport staff, however requests can unfortunately not be guaranteed.

Potrošač od povjerenja

8 years ago

Thanks very much for your response and I do totally understand the administration nightmare but I don't understand how and why some seats are already allocated to some people prior to check-in. opening. As mentioned I was at the airport to check in very early yet the nearest to the front I could get was row14, whereas people who checked in after me were on row 1 - one person each side who were obviously travelling separately. Just wondered how the seating is sorted out?

Rebecca Evans

FlyDirect

8 years ago

Requests made in advance of travel are pre-allocated where possible, however these are subject to being changed on occasion, in order to seat children with their parents, or those with mobility difficulty closer to the door, for example. Other seat allocations are on a first come, first served basis and on flights that are not fully booked may also be dependent on load distribution.

Potrošač od povjerenja

8 years ago

Great , thanks so much for the explanation. I will be sure to make a request at the time of booking in the future. I just assumed seats were allocated at check in rather than at time of booking. Now I know. Thanks again for your time and help

Datum kupovine: 19/05/2018

Trusted Customer

Provjerio Feefo

8 years ago

Što Trusted Customer misli o društvu FlyDirect:

Excellent Service

The whole booking experience was excellent, very straightforward, yes, Exwe would recommend them as well as buy from them in the future.

Recenzije proizvoda

Datum kupovine: 19/05/2018

Potrošač od povjerenja

Provjerio Feefo

8 years ago

Everything went a well a slight delay on return route but nothing worth complaining about. The drink and snack service is really quite slow a very long wait when your towards the rear!!

Datum kupovine: 19/05/2018

Trusted Customer

Provjerio Feefo

8 years ago

Što Trusted Customer misli o društvu FlyDirect:

Good time of year for destination.

Datum kupovine: 19/05/2018

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Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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Zašto vjerovati recenzijama na stranici Feefo?

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FlyDirect Recenzije

MAJORCAViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaGreat place - would definitely recommend it to a friend

Zafiro Rey Don JaimeViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaThe hotel was amazing will go back there

MAJORCAViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodabeautiful . great service

TENERIFEViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodavery good flight,nice start to the holiday

COSTA DEL SOLViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaI understand you can't check in online when it's a charter flight but I don't understand how seats are allocated. I got to the airport early to try to get a seat near the front as I don't like...Pročitajte više

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?