Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za FlyDirect

Prikaz 3,282 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

7 years ago

Cabin service ran out of sandwiches on return and the two stewardesses were not professional. Our Malaga departure was late and no information was given. Only one person on check in to start with....

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're sorry to hear about your experience on board and have passed on your comments to the airline for their review. We hope that this did not detract from an otherwise pleasant holiday.

Potrošač od povjerenja

7 years ago

It was still a pleasant enough journey and did not detract from our holiday. My comments for improvement purposes only.

Recenzije proizvoda

Datum kupovine: 20/10/2018

Potrošač od povjerenja

Provjerio Feefo

7 years ago

Uncomfortable waiting

1.5 hours waiting on plane outward and return. I know it was not fly direct fault, but they could have given us a free drink once we were airborne. Quite a few young children on board made it quite...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry that you were delayed, which as you're aware was out of the airline's control. Your comments regarding drinks have been communicated to them however.

Datum kupovine: 27/10/2018

Trusted Customer

Provjerio Feefo

Jersey

7 years ago

Što Trusted Customer misli o društvu FlyDirect:

Flying good when flying.

Waiting 2 hours on the Tarmac both ways does not make for a great flight.

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise that you were delayed on this occasion, which was due to air traffic control restrictions outside of the control of the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Recenzije proizvoda

Datum kupovine: 27/10/2018

Potrošač od povjerenja

Provjerio Feefo

7 years ago

break to costa del sol

direct flights are fantastic, no messing about through gatwick

Datum kupovine: 27/10/2018

Trusted Customer

Provjerio Feefo

7 years ago

Što Trusted Customer misli o društvu FlyDirect:

Lack of information and Flybe!

Lack of information on transfer times, rep at the hotel would not allow us to purchase a trip over the telephone given that he had been at the hotel once the whole trip, also to be sat on a plane for...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays on this occasion, and are in discussion with the airline and airport in order to avoid a repeat of these issues in future. We hope that this did not detract from an otherwise pleasant holiday.

Recenzije proizvoda

Datum kupovine: 27/10/2018

Potrošač od povjerenja

Provjerio Feefo

7 years ago

It was simple to book this holiday and great to know the transfer was sorted the only problem was being delayed 2hrs on the way to Malaga and on the way back, if Flybe would of checked us in on time...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays experienced on this occasion which were due to air traffic control restrictions. We hope that this did not detract from an otherwise enjoyable holiday.

Recenzije proizvoda

Datum kupovine: 27/10/2018

Potrošač od povjerenja

Provjerio Feefo

7 years ago

Better communication regarding delay on return flight and very poor service that there was no sandwiches or food to purchase on it given that it was a lunchtime flight

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise for the delay on your flight, and have communicated your comments regarding meals onboard to the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Datum kupovine: 20/10/2018

Trusted Customer

Provjerio Feefo

Jersey

7 years ago

Što Trusted Customer misli o društvu FlyDirect:

Helpful customer orientated staff

The office staff in Jersey who we we booked our flight with were very helpful and very customer orientated and went the extra mile. The flight times were excellent for flight over and return. The...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're delighted to hear that you had an enjoyable booking experience and holiday. The luggage allowance is restricted slightly on this route due to a combination of factors.

Datum kupovine: 20/10/2018

Potrošač od povjerenja

Provjerio Feefo

7 years ago

Definitely recommend as it is so much easier to fly direct - only booked flights though,

Recenzije proizvoda

Datum kupovine: 20/10/2018

Trusted Customer

Provjerio Feefo

7 years ago

Što Trusted Customer misli o društvu FlyDirect:

Restaurant room for improvement

Reception and cleaners very friendly and helpful. The restaurant staff except for one, Carlos, were not. Twice we were asked to move seat because of Privilege guests, once when we were actually...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback, which we have passed on to the Estepona Palace.

Recenzije proizvoda

Datum kupovine: 20/10/2018

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Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

FlyDirect Recenzije

COSTA DEL SOLViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaOverall an average service due to reasons given for return leg of journey.

Hotel TritonViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaHotel needs updating staff great no problems . Perfect position.

Andalucia PlazaViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaThe Hotel and the staff were lovely, small issue of ants in the room

FUERTE ESTEPONA HTLViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaThe hotel was great, lovely and clean most staff were very welcoming

COSTA DEL SOLViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaNicer beaches in Jersey!!

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?