Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

FareDepot Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/fare-depot | Feefo

Prikaz 374 recenzije/a

Potrošač od povjerenja

9 years ago

When will I learn not to buy things that are made for n China?

Ryan

FareDepot

9 years ago

Hi Imogen,

Our company is a US based company and for further queries you can call us at 8668602929

Ryan

FareDepot

9 years ago

Hi Imogen,

We appreciate your valuable feedback.

We apologize for your inconvenience in your travel booking experience. We strive to ensure that each and every one of our customers has a positive booking experience.

Could you please provide more information about your booking so we can determine what happened?

We will resolve your issue right away.

Thank you,
Michael
Support Manager

FareDepot Customer

Lafayette, Indiana

9 years ago

Što FareDepot Customer misli o društvu FareDepot:

Everything went perfectly smoothly with my transaction.

Potrošač od povjerenja

9 years ago

Great price, quick confirmation. No issues at all. Thank you!

Potrošač od povjerenja

9 years ago

Good product

Great product

Potrošač od povjerenja

9 years ago

I now see why the price was so good as did not receive what I thought I was purchasing.

I purchased what I thought was a first class ticket that turns out to be business class. Secondly, three entities billed me for the ticket. Fare Depot worked with me to resolve the multiple billing...

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Ryan

FareDepot

9 years ago

Hi Margaret,

We appreciate your valuable feedback.

We apologize for your inconvenience in your travel booking experience.

I am sincerely sorry for the confusion, but we would like to know specifically in which part of the process/ transaction did everything go wrong?

I will strive to figure out how we can make the process simple and easy to use in the future.

Thank you,

Michael

FareDepot Support Manager

Ryan

FareDepot

9 years ago

Hi Margaret,

We appreciate your valuable feedback.

We apologize for your inconvenience in your travel booking experience.

Sometime first class and business class fall into the same category and class of service based on availability.

I will strive to figure out how we can make the process simple and easy to use in the future.

Thank you,

Michael

FareDepot Support Manager

FareDepot Customer

NYC

9 years ago

Što FareDepot Customer misli o društvu FareDepot:

A decent service was provided.

Fare Depot is a good shopping destination for airline tickets.

FareDepot Customer

Miami

9 years ago

Što FareDepot Customer misli o društvu FareDepot:

Great site. Good value.

FareDepot Customer

9 years ago

Što FareDepot Customer misli o društvu FareDepot:

Good

Typical it was good

FareDepot Customer

San Francisco

9 years ago

Što FareDepot Customer misli o društvu FareDepot:

Too much work. Not worth your time.

The prices change and when I booked, I was called and told to get on another flight because it had been overbooked.

Ryan

FareDepot

9 years ago

Hi Kelly,

As we discussed your old reservation is auto cancelled by the airline as flights were overbooked,So we have provided you alternate option on United airline on same price

Ryan

FareDepot

9 years ago

HI Kelly,

It is common that flights can become overbooked while the reservation is being booked. In this particular case the United Airlines flight had no more available seats.

At that point in time, we are able to provide you alternative flight options. We hope you understand and will consider booking with us again in the future.

Thank you,
Michael
Support Manager

Potrošač od povjerenja

9 years ago

For large purchases, your website and phone service could be better.

I purchased 5 tickets to New Zealand, so the cost was high but it wasn't clear that your company would be taking small amounts from my credit card company. I realize that this was for my safety and...

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