Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za ExoticDirect

Prikaz 1,995 recenzije/a

Mrs Gillian Somerville

Provjerio Feefo

4 years ago

Što Mrs Gillian Somerville misli o društvu ExoticDirect:

Help with tortoise

They were very helpful at sorting it out

Imane

ExoticDirect

4 years ago

Hello Gillian,Thank you for rating us 4*s!We are very pleased to hear that you were able to find the assistance you needed with your tortoise.Kind regardsThe Exotic Direct Team

Mrs Brenda &Ms Berenice Jackson

Provjerio Feefo

4 years ago

Što Mrs Brenda &Ms Berenice Jackson misli o društvu ExoticDirect:

Thank you

Very grateful for all your help, are have been a beacon of light for us and our baby girl Coco. Your very professional and polite.

Imane

ExoticDirect

4 years ago

Hello Mr & Mrs Jackson,Thank you for rating us 5*s!We are very happy to hear that you found the support and professionalism you needed with our customer service executives.We hope that Coco is doing better now.Kind regardsThe Exotic Direct Team

Potrošač od povjerenja

Provjerio Feefo

4 years ago

I haven’t found any other places to get good insurance for my pet

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 4*s!We are very pleased to hear that you are satisfied with our insurance product.Kind regardsThe Exotic Direct Team

Miss Rebecca Whitehouse

Provjerio Feefo

4 years ago

Što Miss Rebecca Whitehouse misli o društvu ExoticDirect:

Good service.

Exotic direct provides a good service and the web site was very easy to use. I was able to set up my policy in minutes really happy with the service.

Imane

ExoticDirect

4 years ago

Hello Rebecca,Thank you for rating us 5*s!We are happy to hear that you find our website and services to your liking.We welcome you in our care.Kind regardsThe Exotic Direct Team

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Top protection for peace of mind

If you have a parrot or any exotic animal then insuring them is absolutely vital as they are top priority. Highly recommended company offering the top level of care if needs be

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you have peace of mind while insuring your parrot with us .We do our best as a team to offer our clients the Top level care they deserve.Kind regardsThe Exotic Direct Team

Mr Carl Thornhill

Provjerio Feefo

4 years ago

Što Mr Carl Thornhill misli o društvu ExoticDirect:

Never go anywhere else.Pleasure to deal with

Always used this company

Imane

ExoticDirect

4 years ago

Hello Carl,Thank you for rating us 5*s!We are very pleased to have such a loyal customer.We strive to always be at the level of your expectations.Kind regardsThe Exotic Direct Team

Mr Alan Mulkerrins

Provjerio Feefo

4 years ago

Što Mr Alan Mulkerrins misli o društvu ExoticDirect:

too much paperwork gets sent, brochures etc. all i need is 1 sheet of A4 that states insurance

Imane

ExoticDirect

4 years ago

Hello Alan,Thank you for insuring your pet with Exotic Direct and also for taking the time to give us your feedback about the documentation we supplied with your renewed policy. I agree that sending fewer documents would have many benefits.However, we do need to provide certain documents/information in order to meet regulatory requirements. I have passed your suggestion onto both our compliance and products teams and I'm sure they will look into what is possible. Kind regardsThe Exotic Direct Team

Mr Neil Morton

Provjerio Feefo

4 years ago

Što Mr Neil Morton misli o društvu ExoticDirect:

Straightforward renewel no hassle - customer service very helpful

renewel done without any hassle - polite and friendly customer service - well priced

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you find our renewal process hassle-free.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Good service

Very easy to do & reasonable price.

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are happy to hear that you find our process easy and our prices fair.Kind regardsThe Exotic Direct Team

Mr Garry Bedford

Provjerio Feefo

4 years ago

Što Mr Garry Bedford misli o društvu ExoticDirect:

Easy to set up no complications

Nathan

ExoticDirect

4 years ago

Good Afternoon Garry, Thank you for rating us 4*s! We really appreciate the feedback. Kind regards, The Exotic Direct Team.

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

ExoticDirect Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?