Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za ExoticDirect

Prikaz 1,994 recenzije/a

Mrs Tracy Rule

Provjerio Feefo

4 years ago

Što Mrs Tracy Rule misli o društvu ExoticDirect:

Rule

I was so very grateful for the sensitivity they showed when my guinea pig died. The card and Forget Me Not seeds were a lovely thought.

Imane

ExoticDirect

4 years ago

Hello Tracy,Thank you for rating us 4*s!We are very grateful to hear that you enjoyed our little gift and thank you for your years of loyalty.Kind regardsThe Exotic Direct Team

Potrošač od povjerenja

Provjerio Feefo

4 years ago

So easy to set the policy up email with all the details was really quickly sent all in all good price

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you were able to set your policy up rather quickly and also that you are satisfied with our prices.Kind regardsThe Exotic Direct Team

Mr Bradley Jefferies

Provjerio Feefo

4 years ago

Što Mr Bradley Jefferies misli o društvu ExoticDirect:

Helpful

They helped and was very helpful and quick to answer the phone.

Imane

ExoticDirect

4 years ago

Hello Bradley,Thank you for rating us 5*s!We are very happy to hear that you find our services swift and helpful.Kind regardsThe Exotic Direct Team

Mr Michael Weston

Provjerio Feefo

4 years ago

Što Mr Michael Weston misli o društvu ExoticDirect:

After recently adopting 2 parrots i decided to take out insurance for them incase they required vet treatment in the future, i was expecting a lengthy application and an expensive policy, neither...

Pročitajte više

Imane

ExoticDirect

4 years ago

Hello Michael,Thank you for rating us 5*s!We are very pleased to hear that you are recommending us.We try to offer the best service and product at the best price point.Kind regardsThe Exotic Direct Team

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Reasonably simple process to put in a claim. Unfortunately my health issues made it a slow process getting the paperwork done. But all in all pretty good.

Mia

ExoticDirect

4 years ago

Good Morning,We are happy we were able to help with your claim, thank you for taking the time to review!Kind regards, The Exotic Direct team.

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Good product

Good product, as promised

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are happy to hear that you are satisfied with our product.Kind regardsThe Exotic Direct Team

Mr Adrian Wicks

Provjerio Feefo

Norwich

4 years ago

Što Mr Adrian Wicks misli o društvu ExoticDirect:

Efficient processing of my claim.

The whole process was worry free. There was no argument and it was quick. I even had a phonecall where a member of Exotic Direct staff put me at my ease.

Gabriella

ExoticDirect

4 years ago

Good morning Adrian, Please accept our sincere condolences. Thank you for taking the time to leave a review. We are so pleased to hear you found our claim process efficient and that we were able to put you at ease. All the best and have a lovely weekend, The Exotic Direct Claims Team.

Miss Meghana Pathak

Provjerio Feefo

4 years ago

Što Miss Meghana Pathak misli o društvu ExoticDirect:

Great service

Imane

ExoticDirect

4 years ago

Hello Meghana,Thank you for rating us 5*s!It's always good to hear that you received great customer service from our team.Kind regardsThe Exotic Direct Team

Mrs Marie Barclay

Provjerio Feefo

4 years ago

Što Mrs Marie Barclay misli o društvu ExoticDirect:

Great service

Your call handler was great and helped me get what o needed sorted out

Imane

ExoticDirect

4 years ago

Hello Marie,Thank you for rating us 5*s!We are very pleased to hear that you were able to get the help you needed from our customer service advisor.Kind regardsThe Exotic Direct Team

Miss Annabel Barker

Provjerio Feefo

4 years ago

Što Miss Annabel Barker misli o društvu ExoticDirect:

Always helpful and give advice

Fantastic service

Imane

ExoticDirect

4 years ago

Hello Annabel,Thank you for rating us 5*s!We are happy to hear that you received fantastic customer service from our team.Kind regardsThe Exotic Direct Team

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

ExoticDirect Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?