Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za ExoticDirect

Prikaz 1,993 recenzije/a

Trusted Customer

8 years ago

Što Trusted Customer misli o društvu ExoticDirect:

It was excellent

Polite and efficient

Sarah

ExoticDirect

8 years ago

Hi Lesley,

Thank you for your review,

We are glad that you found our service efficient and polite!

Thank you again for taking the time to leave your review,

Kind Regards

The Exotic Direct Team.

Trusted Customer

York

8 years ago

Što Trusted Customer misli o društvu ExoticDirect:

I have been with ED for about 17 years - every renewal has been automatic and new policy received in a timely manner. Also glad that renewal fee is not bumped up automatically as I have never made a...

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Sarah

ExoticDirect

8 years ago

Hi Bernice,

Thank you very much for your review,

We really appreciate your continued support, and are very glad that you are always happy with your renewal.

Kind Regards,

The Exotic Direct Team

Trusted Customer

8 years ago

Što Trusted Customer misli o društvu ExoticDirect:

Nothing

Amazing service

Alec

ExoticDirect

8 years ago

Hi Helen,

Thank you for giving us such a positive review - we really appreciate you taking the time to do this.

Best regards,

The Exotic Direct Pet Insurance Team

Potrošač od povjerenja

8 years ago

No hassle no fuss

Exotic Direct are very easy to deal with. If your paperwork is correct and the claim valid, it is processed quickly and without fuss.

Hayley

ExoticDirect

8 years ago

Hi there.

Thank you so much for your positive review.

We are happy that your claim was dealt with quickly and without fuss.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Što Trusted Customer misli o društvu ExoticDirect:

They dealt with my claim quickly and efficiently. Initial contact with claims department very professional and very understanding which means a great deal to me. I would thoroughly recommend Exotics...

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Hayley

ExoticDirect

8 years ago

Dear Sheila.

Thank you so much for your positive review.

We are pleased to hear you found us professional and understanding and we hope you will recommend us in the future!

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Što Trusted Customer misli o društvu ExoticDirect:

Polite and helpful with renewing my policy

Alec

ExoticDirect

8 years ago

Dear Mrs Matthews,

Thank you for taking the time to write such a nice review about us.

We're glad to hear that our team were polite and helpful when they helped you with your latest renewal.

If we can be of any further help or assistance, please do get in touch.

Best regards,
The Exotic Direct Pet Insurance Team

Potrošač od povjerenja

8 years ago

.gfhfgh

Alec

ExoticDirect

8 years ago

Thank you for taking the time to leave us feedback.
If we can be of any help in the future, please do get in touch.

Potrošač od povjerenja

8 years ago

Get an online form for download and all will be good

I ended up not putting a claim in as its behaviour not medical. I hope that a online claim form is made available for Golden Valley.

Hayley

ExoticDirect

8 years ago

Hi there.

Thank you so much for your review.

We are constantly striving to improve our service so we will take your comments on board for future claim development.

Kind Regards

The Exotic Direct Claims Team.

Hayley

ExoticDirect

8 years ago

Sorry for any confusion by the Exotic Direct sign off, our claims team work on Exotic Direct and Golden Valley teams - have a great day!

Golden Valley.

Potrošač od povjerenja

8 years ago

Claim form did not arrive but we did not need it as rabbit recovered with vet's advice.Otherwise service was helpful

Hayley

ExoticDirect

8 years ago

Hi there.

We are sorry you did not receive your claim form but thank you for your feedback regarding our helpful service.

We are so glad your pet recovered and didn't require any treatment.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Što Trusted Customer misli o društvu ExoticDirect:

Very quick and easy to claim

Made the whole process so easy. When you have a pet needing vet treatment it can be a stressful experience but at least the financial worry is taken care of. Thank you all.

Hayley

ExoticDirect

8 years ago

Hi Sharon.

Thank you so much for your positive review.

We are so glad to hear you found the claims process easy and we were able to make the experience less stressful for you!

Kind Regards

The Exotic Direct Claims Team.

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

ExoticDirect Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?