Hassle Free Renewal. I did not have to remember as ExoticDirect looked after that for me.
Jodie
ExoticDirect
2 years ago
Hi Andy,
Thanks for the great feedback on our service levels, we aim to please.
Kind Regards
The Exotic Direct Team
0
Podjeli
MC
Mrs Kim Collinson
Provjerio Feefo
Guernsey
2 years ago
Što Mrs Kim Collinson misli o društvu ExoticDirect:
Dealt with issue quickly and efficiently, very easy no fuss
Jodie
ExoticDirect
2 years ago
Hi Kim,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind Regards,
The Exotic Direct Team
0
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Potrošač od povjerenja
Provjerio Feefo
2 years ago
Efficiently and sensitively dealt with the claim for fees spent when my hamster died
Catherine
ExoticDirect
2 years ago
Hi
Thanks for the great feedback on our claims service.
We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks.
Kind Regards
The Exotic Direct Team
0
Podjeli
MD
Mrs Susan Dunford
Provjerio Feefo
Blackpool
2 years ago
Što Mrs Susan Dunford misli o društvu ExoticDirect:
Renewing my insurance was so simple, I just get an email with my renewal amount on, such a brilliant service, anyone with exotic species needs to insure them through this company
Catherine
ExoticDirect
2 years ago
Hi Susan,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind Regards
The Exotic Direct Team
0
Podjeli
MR
Miss Freya Riley
Provjerio Feefo
2 years ago
Što Miss Freya Riley misli o društvu ExoticDirect:
Great insurance company, easy to renew and no complications or hassle
Catherine
ExoticDirect
2 years ago
Hi Freya,
Thanks for the great feedback on our service levels, we aim to please.
Kind Regards
The Exotic Direct Team
0
Podjeli
MW
Mr Eric Windsor
Provjerio Feefo
2 years ago
Što Mr Eric Windsor misli o društvu ExoticDirect:
easy and quick renewal done over the phone
Catherine
ExoticDirect
2 years ago
Hi Eric,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind Regards
The Exotic Direct Team
0
Podjeli
MG
Miss Sarah Gardner
Provjerio Feefo
2 years ago
Što Miss Sarah Gardner misli o društvu ExoticDirect:
Seamless I got the renewal info and it auto renewed.
Catherine
ExoticDirect
2 years ago
Hi Sarah,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
2 years ago
I actually have not had to use it. Because my kakariki has been in fine fettle. But if the occasion arises I'm sure they will be there when I need them.
Catherine
ExoticDirect
2 years ago
Thanks for taking the time to leave feedback, much appreciated.
Kind regards
The Exotic Direct Team
0
Podjeli
MG
Miss Mercedes Lopez Garcia
Provjerio Feefo
2 years ago
Što Miss Mercedes Lopez Garcia misli o društvu ExoticDirect:
Good
My two chinchillas are insurance with them, not to many other options in the market for them. I been with them for 10years and I never claim anything , of course that I never have any problem.
Catherine
ExoticDirect
2 years ago
Hi Mercedes,
Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!
Kind regards
The Exotic Direct Team
0
Podjeli
MP
Mrs Julie Pilcher
Provjerio Feefo
2 years ago
Što Mrs Julie Pilcher misli o društvu ExoticDirect:
Yes very efficient
Catherine
ExoticDirect
2 years ago
Hi Julie,
Thanks for taking the time to leave feedback, much appreciated.
Kind regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.