Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za ExoticDirect

Prikaz 1,995 recenzije/a

Trusted Customer

Provjerio Feefo

Neston

6 years ago

Što Trusted Customer misli o društvu ExoticDirect:

all round good reptile insurance

I have always insured my bearded dragons with exotic direct it’s such good peace of mind to know this is in place and as I have experienced when the worst happens there is a big help with the...

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Alec

ExoticDirect

6 years ago

Hi Roger, Thank you for this positive review. It's great to know have this insurance for your bearded dragon gives you peace of mind. Hopefully your pet will always be happy and healthy - but if you do ever need our help with anything please do get in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Team

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Competative insurance for bearded dragon

Spoke with Exotic Direct & they answered all my questions about insurance cover for my bearded dragon. They were clear what was deemed routine & what I would be insured for. They made the process...

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Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review and also for taking the time to add your comments. We're really pleased to read that you're happy with the way our different pet insurance options were explained to you and that you've been able to choose the cover that was right for you and your bearded dragon. If you ever have any questions about the policy, or if we can help in any other way please do let us know. Best regards, The Exotic Direct Team

Potrošač od povjerenja

Provjerio Feefo

6 years ago

First Class company

Very polite friendly service. Ourselves and little Speedy, our Horsefield tortoise always feels confident that we will be looked after, should the need arise. Highly recommend.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you so much for your lovely comments, we are so happy to hear that you and Speedy feel confident that you are looked after! If you do ever need us in the future please let us know, and thank you for taking the time to leave your review. Kind Regards, The Exotic Direct Team.

Trusted Customer

Provjerio Feefo

6 years ago

Učitane fotografije i videozapisi

Pogledaj sve fotografije i videozapise (1)

Što Trusted Customer misli o društvu ExoticDirect:

To be honest it all happened automatically. Happy to have it done that way. My pet snakes are happy too.

Sarah

ExoticDirect

6 years ago

Dear Matthew, Thank you for taking the time to leave your review, we are pleased to hear that you are happy with your renewal and that your snakes are happy too! Kind Regards, The Exotic Direct Team.

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Very professional and sympthetic service

Excellent service from start to finish

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars. We are very pleased to hear your comments regarding our excellent yet sympathetic service. If you do require any further assistance in the future, please do get in touch. Kind Regards The Exotic Direct Team

Trusted Customer

Provjerio Feefo

Derbyshire

6 years ago

Što Trusted Customer misli o društvu ExoticDirect:

Excellent service, the claim was processed as quickly as they could, treatment of reptiles is normally a slow process. However, they did it quickly in reptile time.

Alec

ExoticDirect

6 years ago

Hi Caroll, Thank you for leaving us this positive review and also for taking the time to add your comments. We work hard to make sure claims are all processed as quickly as possible - So it's great to know that this was your experience. If we can ever be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu ExoticDirect:

No need to do anyrhing for renewal as was all done for me,which is great news.

Louise

ExoticDirect

6 years ago

Hi Kay, Thank you for taking the time to leave us your review and for rating us with five stars! It is great to hear you are happy with the ease of our renewal process. If you have any questions on your policy or renewal, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Provjerio Feefo

6 years ago

Učitane fotografije i videozapisi

Pogledaj sve fotografije i videozapise (1)

Što Trusted Customer misli o društvu ExoticDirect:

Quick easy, provide great service.

Louise

ExoticDirect

6 years ago

Hi Diana, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear you have found our service to be quick, easy & hassle free! Kind Regards The Exotic Direct Team

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu ExoticDirect:

Very helpful.

Sarah

ExoticDirect

6 years ago

Hi Jacqueline, We are very happy to hear that you found our services helpful! Thank you very much for taking the time to leave your review, Kind Regards, The Exotic Direct Team.

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Very helpful

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your review, We are pleased to hear that you found our services helpful. Kind Regards, The Exotic Direct Team.

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

ExoticDirect Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?