as described,good price and prompt delivery.Very happy will use again.
Recenzije proizvoda
Datum kupovine: 28/07/2017
0
Podjeli
MB
Michael Brain
Provjerio Feefo
8 years ago
Što Michael Brain misli o društvu Essential Supplies:
produced good products in a reasonable timescale
Recenzije proizvoda
Datum kupovine: 28/07/2017
0
Podjeli
RW
Rosanna Wood
Provjerio Feefo
8 years ago
Što Rosanna Wood misli o društvu Essential Supplies:
The product was of very poor quality, however they are arranging to collect it and offer a full refund.
Recenzije proizvoda
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Datum kupovine: 21/07/2017
0
Podjeli
PM
Paul McNaughton
Provjerio Feefo
8 years ago
Što Paul McNaughton misli o društvu Essential Supplies:
The service was good, The products not so good. The pins on the fairy lights broke on first use. The plastic used in the connectors is flimsy compared to a set a bough tlast year.
Simon James
Essential Supplies
8 years ago
Hi Paul. Thanks for your feedback, we always welcome feedback as we do take note and can use it to help improve our products and service for all our customers.
This morning both myself and Alex (technical Lighting Sales) have examined your products and the complete range. Our manufacturer in China did use a softer plastic for this latest batch, we were told this helps with waterproofing and general use in colder winter temperatures, so it has been sold to us as a superior product.
Yes you are correct that there is some flexability in the pins, and the softer shell round the pins. We found the functionality to be good, although you do need to be a bit more careful to align the pins when joining plugs and sockets. We never got any broken or bent pins.
On reflection I agree with you, and prefer the harder plastic, so we will make sure that future stocks are ordered in the harder plastic.
We will also be offering you free replacements.
Sorry for all the inconvenience. Regards Simon James - Director
Recenzije proizvoda
Simon James
Essential Supplies
8 years ago
Hi Paul.
Thanks for your feedback, we always welcome feedback as we do take note and can use it to help improve our products and service for all our customers.
This morning both myself and Alex (technical Lighting Sales) have examined your products and the complete range. Our manufacturer in China did use a softer plastic for this latest batch, we were told this helps with waterproofing and general use in colder winter temperatures, so it has been sold to us as a superior product.
Yes you are correct that there is some flexability in the pins, and the softer shell round the pins. We found the functionality to be good, although you do need to be a bit more careful to align the pins when joining plugs and sockets. We never got any broken or bent pins.
On reflection I agree with you, and prefer the harder plastic, so we will make sure that future stocks are ordered in the harder plastic. We will also be offering you free replacements.
Sorry for all the inconvenience. Regards Simon James - Director
Simon James
Essential Supplies
8 years ago
Hi Paul.
Thanks for your feedback, we always welcome feedback as we do take note and can use it to help improve our products and service for all our customers.
This morning both myself and Alex (technical Lighting Sales) have examined your products and the complete range. Our manufacturer in China did use a softer plastic for this latest batch, we were told this helps with waterproofing and general use in colder winter temperatures, so it has been sold to us as a superior product
Yes you are correct that there is some flexability in the pins, and the softer shell round the pins. We found the functionality to be good, although you do need to be a bit more careful to align the pins when joining plugs and sockets. We never got any broken or bent pins.On reflection I agree with you, and prefer the harder plastic, so we will make sure that future stocks are ordered in the harder plastic.
We will also be offering you free replacements.
Sorry for all the inconvenience.
Regards Simon James - Director
Simon James
Essential Supplies
8 years ago
Hi Paul.
Thanks for your feedback, we always welcome feedback as we do take note and can use it to help improve our products and service for all our customers.
This morning both myself and Alex (technical Lighting Sales) have examined your products and the complete range. Our manufacturer in China did use a softer plastic for this latest batch, we were told this helps with waterproofing and general use in colder winter temperatures, so it has been sold to us as a superior product
Yes you are correct that there is some flexability in the pins, and the softer shell round the pins. We found the functionality to be good, although you do need to be a bit more careful to align the pins when joining plugs and sockets. We never got any broken or bent pins.
On reflection I agree with you, and prefer the harder plastic, so we will make sure that future stocks are ordered in the harder plastic.
We will also be offering you free replacements.Sorry for all the inconvenience.
Regards
Simon James - Director
Datum kupovine: 19/07/2017
0
Podjeli
OM
oliver miles
Provjerio Feefo
Bristol
8 years ago
Što oliver miles misli o društvu Essential Supplies:
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Thanks for your feedback, we always welcome feedback as we do take note and can use it to help improve our products and service for all our customers.
This morning both myself and Alex (technical Lighting Sales) have examined your products and the complete range. Our manufacturer in China did use a softer plastic for this latest batch, we were told this helps with waterproofing and general use in colder winter temperatures, so it has been sold to us as a superior product.
Yes you are correct that there is some flexability in the pins, and the softer shell round the pins. We found the functionality to be good, although you do need to be a bit more careful to align the pins when joining plugs and sockets. We never got any broken or bent pins.
On reflection I agree with you, and prefer the harder plastic, so we will make sure that future stocks are ordered in the harder plastic.
We will also be offering you free replacements.
Sorry for all the inconvenience.
Regards
Simon James - Director