Booking fine. The holiday was cancelled and 3 months later i am still waiting for a refund.
Michael
Egypt Escapes
6 years ago
Thank you for taking the time to leave this feedback. We are obviously very sorry to to see that you are unsatisfied with our service. Having investigated your booking we note that your holiday was cancelled due to the demise of Thomas Cook Airlines UK Ltd, who entered into administration on the 23rd September 2019. ATOL opened the claims process on the 7th October 2019 and we are currently awaiting notice of refunds. As soon as we are notified that your claim is settled and we recover your funds this will be refunded without delay. We are currently at 52 days (as of 28th November 2019) since your claim was submitted, someway off three months.
Of course we appreciate the frustration and inconvenience of the Thomas Cook Failure, but please rest assured your funds are secure, you will receive a full refund, but we kindly ask for your patience at this very difficult time. Thank you once again.
Datum kupovine: 15/09/2019
0
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MC
Mrs Lesley Cunningham
Provjerio Feefo
6 years ago
Što Mrs Lesley Cunningham misli o društvu Egypt Escapes:
the gentleman who i chatted to, was brilliant, we started out on live chat and finished with him calling me to go through finer details... he could not help enough, and even though your advert was...
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Datum kupovine: 03/10/2019
0
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Potrošač od povjerenja
Provjerio Feefo
6 years ago
Great service finding what I wanted for the right price
The explanation of every detail was clearly explained and all my questions were
satisfied. I felt under no pressure at all to buy or to book immediately as i needed to discuss my findings with my...
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Datum kupovine: 18/09/2019
0
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Mrs Neeta Mavani
Provjerio Feefo
6 years ago
Što Mrs Neeta Mavani misli o društvu Egypt Escapes:
Having lost my Thomas Cook holiday I wanted something similar. Your company was helpful, although it took a many phone calls and promises of call backs over two days. I discovered eventually that...
Very friendly and organised everything. I’ve tried on numerous occasions to contact the booking so I can add a few nights but to no avail. No response to email
Datum kupovine: 24/09/2019
0
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MT
Mr Andre Tinklin
Provjerio Feefo
6 years ago
Što Mr Andre Tinklin misli o društvu Egypt Escapes:
We had a lot of requests and the gentleman I dealt with wasn't the least bit fazed by our requirements and managed to put together a perfect itinary at a very good price. So far very impressed.
Egypt Escapes specialise in Nile Cruise & Stay Holidays with options to stay in Cairo, Giza, Luxor, Aswan or on the Red Sea Riviera in Hurghada, Marsa Alam or their surrounding resorts. We can also offer Egypt Holidays with just a hotel stay in all these resorts. Our travel agents pride themselves on providing the very highest level of customer service.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Egypt Escapes specialise in Nile Cruise & Stay Holidays with options to stay in Cairo, Giza, Luxor, Aswan or on the Red Sea Riviera in Hurghada, Marsa Alam or their surrounding resorts. We can also offer Egypt Holidays with just a hotel stay in all these resorts. Our travel agents pride themselves on providing the very highest level of customer service.