If I may suggest, your company ought to inform their customers that normal IE Royal Mail take 5 days to deliver. I assumed my Friday order that this would have been delivered on the Monday. It wasn't...
Payment system not working...I rang to place order and whoever I spoke to was quite brusque, not at all customer friendly. I felt I was being a nuisance. Same happened when I rang to chase...
Pročitajte više
Towels R Us
Duncan Stewart
13 years ago
Thanks for the feedback and really sorry that you did not get the service that you quite rightly expected. Don`t suppose you got the name of the person you spoke with? In the meantime I am going to speak with the whole team about this as it`s so importnat that we give good after care service and I thank you for bringing this to my attention.
Kind Regards
fraser
towelsrus.co.uk
Didn't have the product I ordered but offered an alternative which was a little more expensive at no extra cost and after changing my personalised text a few times they were very patient with me.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.