Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Dobies Recenzije

https://www.dobies.co.uk

IZVRSNA

Usluga

4.1

/5

5

4

3

2

1

722

208

119

57

117

1,223

ocjena tijekom prošle godine

Prikaz 9,493 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Prompt delivery

Seeds arrived promptly. Can’t add more as not planting until next spring

Naomi

Dobies

4 years ago

Many thanks for your 5 star review. I am glad to hear the seeds arrived promptly and hope they grow to give you a good crop next year. Thank you for taking the time to leave your comments.

0

Potrošač od povjerenja

Provjerio Feefo

4 years ago

Good products poor customer service

Have less patronising members of staff who are actually interested

Naomi

Dobies

4 years ago

I am sorry if you have experienced poor customer service. I can confirm this is most unusual and our customer service team are normally polite, helpful and interested in helping with any queries. Your comments are appreciated and will be passed on.

0

PS

Paula Smith

Provjerio Feefo

Devon

4 years ago

Što Paula Smith misli o društvu Dobies:

Great plants, very healthy

yes I would always buy from Dobies, their plants are really good and never disappoint; Their packaging of plants is pretty good too, plants arrive in good condition

Naomi

Dobies

4 years ago

Thank you for your 5 star review. It is great to know that our plants never disappoint and our packaging is good. Thank you for taking the time to let us know. Your comments are appreciated.

0

SW

Sue Watson

Provjerio Feefo

4 years ago

Što Sue Watson misli o društvu Dobies:

Dead plants

Pansies that I ordered took too long to come and some were dead when they arrived. They did get replaced but would have preferred not to have to complain.

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your review. I am sorry to hear the Pansy plants were delayed and some were not up to standard on arrival. I can see replacements were ordered and I hope they arrived safely. We do appreciated your comments and hope the plants do well for you.

0

TP

Trevor Potten

Provjerio Feefo

4 years ago

Što Trevor Potten misli o društvu Dobies:

Watch out for poor delivery times it kills plants

50% of plants were bad or dead

Naomi

Dobies

4 years ago

I am sorry if you are not happy with your order. I note your Bulbs were despatched 13th September and were delivered 15th September. Please let us know which of the Bulbs were not up to standard to enable us to help.

0

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo