Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Direct2florist UK Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 33,749 recenzije/a

Potrošač od povjerenja

12 years ago

The arrangement which was delivered was not the same as the photograph I chose. The…

The arrangement which was delivered was not the same as the photograph I chose. The shape was similar but the flowers were quite different.

Direct2florist

Direct2florist UK

12 years ago

Rosemarie Sorry to hear you were disappointed with the arrangement of flowers that were delivered. Thank you for letting us know, we have shared your comments with the delivering florist so they are aware of the problem. Apologies you were disappointed on this occasion. If you decide to order through Direct2florist in the future please email webteam@direct2florist.com beforehand to arrange 20% discount. please reference "discount20" and your order number 1170278 Zoe Lee

Recenzije proizvoda

Datum kupovine: 11/01/2014

Potrošač od povjerenja

12 years ago

Excellent service

Recenzije proizvoda

Datum kupovine: 27/12/2013

Potrošač od povjerenja

12 years ago

MY SPECIAL REQUEST FOR DELIVERY WAS CARRIED OUT

Recenzije proizvoda

Datum kupovine: 27/11/2013

Potrošač od povjerenja

12 years ago

Fast service .would be nice if i didnt have to re enter the addrees always…

Fast service .would be nice if i didnt have to re enter the addrees always sending to the same people.

Recenzije proizvoda

Datum kupovine: 24/12/2013

Potrošač od povjerenja

12 years ago

Flowers were delivered at time asked for

Recenzije proizvoda

Datum kupovine: 18/12/2013

Potrošač od povjerenja

12 years ago

No concerns always on time

Recenzije proizvoda

Datum kupovine: 19/12/2013

Potrošač od povjerenja

12 years ago

I'm leaving a bad review because a delivery was 2 days late (not this one)…

I'm leaving a bad review because a delivery was 2 days late (not this one) and no apology given or refund made. Direct2Florist is ignoring my emails and not responding - terrible service.

Potrošač od povjerenja

12 years ago

I have used them many times but recently ordered flowers to be sent to a close friend in the USA to cheer her up on the anniversary of her husband's death. They didn't arrive on the day and I had a call from D2F saying the florist hadn't 'tagged' the order, even though I'd received confirmation. They said the flowers would be delivered the next day (2 days late) with an apology. No apology was given and I have since emailed Direct to Florist 5 times in one month, to all the addresses I have for them and they have not responded. Their attitude and customer service is appalling.

Direct2florist

Direct2florist UK

12 years ago

Thanks Samantha for your feedback. Its such a shame when something goes wrong like this. It sounds like your experience has not been good on this occasion. I have checked our records and can see a larger item was delivered to Laguna Niguel in CA. However, you had expected flowers and a separate apology. In addition it sounds like you have had to make calls and emails and not had a reply. This is very unusual and not our expected standard. Please accept our apologies may we offer you an M&S voucher by way of apology? Zoe Lee

Recenzije proizvoda

Datum kupovine: 29/11/2013

Potrošač od povjerenja

12 years ago

Easy web site and usually a number of florists to choose from. Like that I…

Easy web site and usually a number of florists to choose from. Like that I am notified when delivery has been made.

Recenzije proizvoda

Datum kupovine: 15/12/2013

Potrošač od povjerenja

12 years ago

excellent service

Recenzije proizvoda

Datum kupovine: 28/12/2013

Potrošač od povjerenja

12 years ago

Fantastic

Recenzije proizvoda

Datum kupovine: 01/10/2013

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Direct2florist UK Recenzije

The Florist, GlasgowJoš recenzija o ovom proizvodu (33)Pregledajte internetsku stranicu proizvodaI appreciated the personal phone call from the florist to confirm delivery.

The Florist, GlasgowJoš recenzija o ovom proizvodu (33)Pregledajte internetsku stranicu proizvodaBeautiful arrangement and very personal service will definitely order again

James' Flowers by Design, WalsallJoš recenzija o ovom proizvodu (19)Pregledajte internetsku stranicu proizvodaThey were very happy with the arrangement

Stems From Lincoln, LincolnJoš recenzija o ovom proizvodu (30)Pregledajte internetsku stranicu proizvodaLovely flowers, good condition and much appreciated by the recipient

Gorse Hall Florist, DukinfieldJoš recenzija o ovom proizvodu (3)Pregledajte internetsku stranicu proizvodaThe arrangement was not as Nice as past orders

Floral Signature, LondonJoš recenzija o ovom proizvodu (11)Pregledajte internetsku stranicu proizvodaRecipient was very pleased and said the flowers lasted a long time

Forever Flowers, HuddersfieldJoš recenzija o ovom proizvodu (70)Pregledajte internetsku stranicu proizvodaRecipient really pleased with quality of poinsettia. Said it was the nicest she had ever had.

London Flower Net, HamptonJoš recenzija o ovom proizvodu (7)Pregledajte internetsku stranicu proizvoda

Blooming Lindas, SomertonJoš recenzija o ovom proizvodu (120)Pregledajte internetsku stranicu proizvodaFantastic

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?