I sent flowers to my 95 yr aunt in Scotland and she said they were beautiful with a lovely glass vase it turned out the shop they used was the same one my aunt uses
I placed my order from Canada on the internet for a friend in Cardiff and never had an acknowledgement that the order had been received.So I phoned and managed to contact the owner, who eventually...
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Direct2florist
Direct2florist UK
12 years ago
Hi Anthony thanks for your comments - we are investigating why you didn't receive an email receipt from us. Our technical team are raising an issue with our sendgrid (our email provider) and hotmail. Glad to hear the flowers were received and recipient enjoyed them
kind regards
Zoe Lee
Flowers were not as advertised. E mailed to ask them about this- they responded asking for the name and address of the recipient and I've heard nothing since. This was before Christmas. Wouldn't use...
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Direct2florist
Direct2florist UK
12 years ago
We are so sorry your complaint was not dealt with at the time. We have searched again but still cannot find any correspondence relating to this order. Direct2florist and Ultimate have worked together a long number of years - as such we would like to offer an M&S gift voucher by way of apology for our lack of service.
Zoe Lee
Potrošač od povjerenja
12 years ago
Since this review I have received a prompt apology from direct2florist and the promise of a m&s voucher- I am pleased with this as I now feel that my issues have been acknowledged and I can buy my mother some more flowers to make up for the disappointing ones at Christmas. Although initial customer service wasn't great, can't fault service received in the last couple of days.
Recenzije proizvoda
Datum kupovine: 22/12/2013
0
Podjeli
Potrošač od povjerenja
12 years ago
The flowers were beautiful
Recenzije proizvoda
Datum kupovine: 09/12/2013
0
Podjeli
Potrošač od povjerenja
12 years ago
They provide an adequate link to local florists and take a mark-up. That's it, really.
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
A new and unique way to send flowers from local florists around the world. Now established in over 18 countries, it is simply the best way to have flowers delivered Internationally and in the UK by local florists - very often for same day delivery even on the other side of the world.