Yesterday they failed to turn up as they ran out of time. Today they arrived and fixed the problem within 40 minutes but charged £368 , which was about three times what we were expecting. This was...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Chris --
Thank you for bringing this to our attention. Your review will be shared with our service team immediately, who will check if the discount was applied, we assume you are referring to an OAP discount?
Enjoy the rest of your day, please bear with us while this is looked into.
Kind Regards,
The Dawes Doors Team
CH
chris
3 years ago
I am an oap, but the 10% discount was suggested by your office, by way of compensation for us waiting at home all of the previous day, when nobody turned up.
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JEREMY
Provjerio Feefo
3 years ago
Što JEREMY misli o društvu Dawes Doors:
Excellent. swift response on a Saturday, and door fixed in double-quick time. highly recommended
Grande Digital
Dawes Doors
3 years ago
Good afternoon Jeremy --
We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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lynn
Provjerio Feefo
3 years ago
Što lynn misli o društvu Dawes Doors:
Quick and efficient work carried in professional way.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Lynn --
Excellent to hear of the prompt and efficient service received. We really appreciate the time taken to share your experience.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Prompt and excellent customer service.
Excellent.
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you so much for the five star review and your excellent feedback for the team.
We appreciate your comments and kind words.
Kind Regards,
The Dawes Doors Team
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Very helpful when contacted by us. Arranged to come on the same day.
Yes very prompt service.
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Really good to hear we reached you on the same day of your initial enquiry. We are delighted that the service was to your expectations, so thank you from everyone at Dawes Doors for taking the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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Jenny
Provjerio Feefo
Lichfield
3 years ago
Što Jenny misli o društvu Dawes Doors:
Excellent Sercice!
Excellent service - they were prompt, updated me on timeframes & arrived when they said they would. Super nice guy who fixed the issue quickly
Grande Digital
Dawes Doors
3 years ago
Good afternoon Jenny --
Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback also for the technician who made the visit, so thank you on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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Mike
Provjerio Feefo
3 years ago
Što Mike misli o društvu Dawes Doors:
Repair efficiently carried out in one visit.
Quickly and efficiently replaced my defective roller shutter garage door controller
with a replacement carried in his van. Engineer was pleasant, courteous and helpful
The only down side was that...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Mike --
Great to hear we managed to complete the work quickly and efficiently. Kind words also for the technician who served your property.
Prices are advised with no obligation before any work is started, so always the customers decision. We do hope that the professional service provided along with the warranty makes it worth every penny.
Kind Regards,
The Dawes Doors Team
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Leslie Morris
Provjerio Feefo
Stoke on Trent
3 years ago
Što Leslie Morris misli o društvu Dawes Doors:
Quick response, pleasant engineer who explained everything comprehensively.
The speed of arranging an engineer to attend the site and the information and help the engineer gave us was second to none. And how quickly the repair was completed, after waiting six weeks for the...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Leslie --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner. On behalf of the team, thank you for taking the time to write a review and sharing your positive experience, fantastic review!
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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SYLVIA AND JOHN
Provjerio Feefo
Sutton Coldfield
3 years ago
Što SYLVIA AND JOHN misli o društvu Dawes Doors:
Wonderful service by Ian Lewis, a fellow Villa supporter !
Grande Digital
Dawes Doors
3 years ago
Good afternoon Sylvia & John --
Thank you for the feedback kind words for the technician who served you, great as well that you support the same team, good luck to Aston Villa and the team in the Premier League.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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keith
Provjerio Feefo
3 years ago
Što keith misli o društvu Dawes Doors:
Brelliant service 10 out of 10
Grande Digital
Dawes Doors
3 years ago
Good afternoon Keith --
Thank you so much for the five star review and your excellent feedback for the team. We are delighted you found the service brilliant and scored us 10/10. Enjoy the rest of your day and thanks again.
Kind Regards,
The Dawes Doors Team
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