A very professional approach. I was telephoned by Mark to say when he expected to arrive at our property. He was a very pleasant gentleman who explained the problem with my garage door and said that...
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Grande Digital
Dawes Doors
3 years ago
Good morning Mrs Washington --
Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for sharing your experience after our recent visit and the work completed was to your complete satisfaction by the technician.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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JA
jason
Provjerio Feefo
Norwich
3 years ago
Što jason misli o društvu Dawes Doors:
Stunning response time
Finally a company with customer service at the core. Called to enquire about garage door opener arrived next day to quote. Needed ordered parts and 3 days later job done. Superb communication just...
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Grande Digital
Dawes Doors
3 years ago
Good morning Jason --
What an absolutely wonderful review. The team at Dawes Doors cannot thank you enough for such feedback. We are delighted the technician managed to resolve the issue with your garage door and you found the communication and customer service the best you have experienced in a long time, we really cannot ask for more than that.
Enjoy the rest of your day and thank you again for your kind words, it was our pleasure to serve you.
Kind Regards,
The Dawes Doors Team
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JO
john
Provjerio Feefo
3 years ago
Što john misli o društvu Dawes Doors:
Excellent service.
Excellent Engineer and first class service
Grande Digital
Dawes Doors
3 years ago
Good evening John --
Many thanks for your kind words which will be shared with the team here at Dawes Doors. It’s really appreciated you taking the time to share your experience on Feefo.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Quick professional service by the engineer. (I am just waiting for the receipt!)
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review.
If you have not already received your receipt then please let us know and we can arrange to get this emailed to you.
Kind Regards,
The Dawes Doors Team
Potrošač od povjerenja
3 years ago
Receipt received on the same day.
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SH
SHARON
Provjerio Feefo
3 years ago
Što SHARON misli o društvu Dawes Doors:
My garage door was repaired within two and a half hours from my phone call to Dawes Doors l was impressed thank you
Grande Digital
Dawes Doors
3 years ago
Good evening Sharon --
You are very welcome, it was our pleasure to assist you.
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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MR
mrs
Provjerio Feefo
3 years ago
Što mrs misli o društvu Dawes Doors:
When I rang for some help the person said there was no help they could give me ,I'm elderly and was struggling closeted new door but apparently there is nothing they can do
Grande Digital
Dawes Doors
3 years ago
Good afternoon Mrs Goodfellow --
First and foremost it was our pleasure to serve you with the new garage door installation. We are however sorry to hear the response regarding closing thew new door. Your comments will be shared with our management team who will look into this further. We have obviously since spoken and will do anything to help as you have a full parts and labour guarantee.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
We are arranging for the technician to return and check the new door, so please expect a call in due course.
Regards
MR
mrs
3 years ago
I had a lovely phone call from Mr Lowe tody and all has been resolved the help I asked for is being given ,I'm very happy with my door it looks so clean and nice
MR
mrs
3 years ago
Rob the fitter came this afternoon and has adjusted my garage door, it was a pleasure to have his help,myself and my husband can open and close the door easily
Thank you toall concerned
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AL
alan
Provjerio Feefo
Cumbernauld
3 years ago
Što alan misli o društvu Dawes Doors:
Happy to recommend
Excellent service on phone and excellent service at the door. Phoned on Tuesday night and the garage door was refurbished and serviced by midday on Wednesday
Grande Digital
Dawes Doors
3 years ago
Good evening Alan --
We are so pleased we were able to meet your expectations after the technicians visit and the work was completed the day after your initial enquiry.
It's really appreciated that you took the time to write a five star review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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PA
Patricia
Provjerio Feefo
Doncaster
3 years ago
Što Patricia misli o društvu Dawes Doors:
Verry Exoensive
A quick operation whilst the Technician had a csp of tea. I think the cost of £163.00 for 15 minutes work extortionate. I am a pensioner so had no choice in getting a repair quickly.
Grande Digital
Dawes Doors
3 years ago
Good morning Patricia --
Thank you for offering the technician a cup of tea. Customers absolutely have a choice as we are more than happy to provide a quote for the work involved. In most instances though we can do the repair on the same day during the same visit.
We are checking if the OAP discount was applied to this job. Please bear with us while this is investigated.
Kind Regards,
The Dawes Doors Team
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GI
Gill
Provjerio Feefo
Irthlingborough
3 years ago
Što Gill misli o društvu Dawes Doors:
Professional, friendly
The engineer was very professional and friendly. Fixed the door while he was here
Grande Digital
Dawes Doors
3 years ago
Good evening Gill --
It's really appreciated you taking the time out of your day and sharing your positive experience. Really nice feedback also for the technician who served you and your home and that he managed to resolve the issue on the same visit.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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MT
MR Tim
Provjerio Feefo
3 years ago
Što MR Tim misli o društvu Dawes Doors:
The Guy (Mark) arrived on time as promised and got my garage door problem sorted by using a second hand part from a previous job. This saved time and cost to me as another visit not needed.
.I was...
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Grande Digital
Dawes Doors
3 years ago
Good evening Tim --
Excellent to hear we got to you at the scheduled time. Your feedback will be shared with the technician who served you. Thank you on his behalf for taking the time to share you experience and writing a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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