Kept me updated on arrival times. Brilliant conscientious work first day back after Christmas
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner.
It's really appreciated that you took the time to write a review after the technicians visit.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
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MIKE
Provjerio Feefo
3 years ago
Što MIKE misli o društvu Dawes Doors:
Fine, all done didn't take long, replaced both cables & retention the spring. Turned up
on time all good
Grande Digital
Dawes Doors
3 years ago
Good afternoon Mike --
Thank you for taking the time to share your experience. Your excellent feedback will be shared with the technician who made the visit to your home, so many thanks on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Brilliant.
Came when they said, brilliant service.
Grande Digital
Dawes Doors
3 years ago
Good morning --
We aim to please our customers every time so pleased we were able to meet your expectations. Thank you for sharing your experience.
Have a great weekend and thanks again.
Kind Regards,
The Dawes Doors Team
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JM
John Mac
Provjerio Feefo
Newton Mearns
3 years ago
Što John Mac misli o društvu Dawes Doors:
OFF THE SCALE OUTSTANDING
I made a few calls today Wed 28 Dec 2022 to a few companies I found on the internet. Very sad to see that a few had closed until 4 January and even one guy I got actually said he wasn't interested....
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Grande Digital
Dawes Doors
3 years ago
Good morning John --
Well what can we say! what an incredible review which will be shared with the team and the technician who served you. It was our absolute pleasure to serve you.
Thank you so much for the positive feedback and kind words. We hope you have a wonderful 2023 and of course if we can be of any further assistance please do not hesitate to contact us.
Take care sir and enjoy your malt whisky!
Kind Regards,
The Dawes Doors Team
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Douglas
Provjerio Feefo
3 years ago
Što Douglas misli o društvu Dawes Doors:
Festive Problem Solved!
There's never a good time for your garage door to break and Christmas Eve is a case in point! Found Dawes Doors on line and was able to arrange an appointment for the first day after the holidays. ...
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ST
Steve
Provjerio Feefo
3 years ago
Što Steve misli o društvu Dawes Doors:
Very prompt. Work carried out on the same day. Friendly staff.
Phoned with a hour window. Very friendly. Expert service. Carried out the work the same day. Good advice.
Grande Digital
Dawes Doors
3 years ago
Good morning Steve --
Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for sharing your experience after our recent visit and the work completed was to your complete satisfaction.
Have a good day.
Kind Regards,
The Dawes Doors Team
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JO
john
Provjerio Feefo
3 years ago
Što john misli o društvu Dawes Doors:
They came promptly and did the job there and then. The engineer Dan was polite and knowledgeable and did a great job
Grande Digital
Dawes Doors
3 years ago
Good afternoon John --
Many thanks for your comments and kind words which will be shared with the team here at Dawes Doors. It’s really appreciated you taking the time to share your experience on Feefo.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Great service & staff!
Couldn’t open my automatic garage door. Called in the morning, engineer came out in the afternoon & found that I’d stupidly left the boot open. He managed to raise the door a few increase & crawled...
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Grande Digital
Dawes Doors
3 years ago
Good morning --
You are very welcome, it was our pleasure to assist you. The technician will soon learn of your kind words, so thank you on his behalf.
We are so pleased we were able to meet your expectations . It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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JO
John
Provjerio Feefo
BRIGG
3 years ago
Što John misli o društvu Dawes Doors:
Too expensive
communication and timings great but price quoted far too high for work required and they wanted me to negotiate and asked how much I wanted to pay. Not a professional approach to pricing.
Wanted £228...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Great to hear that the communication and timings were great so thanks for that feedback. As for the price, we will check regarding the price for the parts. We also need to investigate your comment regarding being asked what you wanted to pay as this is certainly not the approach our team are asked to take.
When we have established more, an addition will be made to our reply.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
Good morning --
We have consulted with the technician who served you. The three locking straps had to all be replaced as they come in a set of three and we wouldn't ever "bodge" a job which could potentially be found how it was at the point of your enquiry in a few weeks. The door would close unevenly which we are sure would not be acceptable. We have to claim the repair and put a warranty on the work.
Regards
The DAWES DOORS Team
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LI
Linda
Provjerio Feefo
3 years ago
Što Linda misli o društvu Dawes Doors:
Came out the same day. Very polite helpful fitters.
Grande Digital
Dawes Doors
3 years ago
Good morning Linda --
Great to hear the technician arrived on the same day and was polite. Its really appreciated you taking the time out of your day and sharing your positive experience.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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