Mick, the engineer was great. Explained everything clearly and told me how to maintain the door mechanism. Very friendly and professional
Grande Digital
Dawes Doors
3 years ago
Good morning Anthony --
Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback also for the technician who made the visit, so thank you on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
GR
graham
Provjerio Feefo
Newcastle upon Tyne
3 years ago
Što graham misli o društvu Dawes Doors:
Excellent service
Fantastic service prompt and friendly
Grande Digital
Dawes Doors
3 years ago
Good morning Graham --
Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
ST
Stephen
Provjerio Feefo
3 years ago
Što Stephen misli o društvu Dawes Doors:
Excellent service and highly professional work- can highly recommend
Grande Digital
Dawes Doors
3 years ago
Good morning --
Thank you so much for the five star review and your excellent feedback for the technician who visited your property. Its really appreciated by the team for you sharing your positive experience.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
OK/POOR
Telephone answering service very poor -
Engineer OK
Unable to explain invoice ie. cost of parts or labour charge
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
We are sorry to hear of your experience on this occasion. Your comments will be shared with our management team, however, we provide a no obligation quotation after carrying out a full survey with no call out charge, so its always the customers decision if they wish to have the work completed.
Our prices are for the complete job in hand which covers all parts and labour.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Very polite and helpful
Very helpful and polite would recommend them
Grande Digital
Dawes Doors
3 years ago
Good morning --
We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
MM
mr and mrs
Provjerio Feefo
3 years ago
Što mr and mrs misli o društvu Dawes Doors:
Excellent service, will have no qualms in recomending this company.
Very speedy prompt service, came when said, very pleased with service.
Grande Digital
Dawes Doors
3 years ago
Good morning --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner.
It's really appreciated that you took the time to write a review after the technicians visit.
Have a great day and thanks for sharing your positive experience.
Kind Regards,
The Dawes Doors Team
0
Podjeli
BR
BRIAN
Provjerio Feefo
New Waltham
3 years ago
Što BRIAN misli o društvu Dawes Doors:
Brilliant quick, efficient service would use them again.
Recently I had a problem with our garage shutter motor that we could not resolve.I rang Dawes and was told that an engineer would visit the next day.
He did visit the next day, assessed the fault and...
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good morning Brian --
We are so pleased we were able to meet your expectations and the work completed was to your satisfaction. It's really appreciated that you took the time to write a review and sharing your positive experience.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Excellent efficient service
Excellent service, replaced damaged garage door wires and spindles, realigned door to prevent similar damaged. Very efficient and courteous service, would recommend to anyone.
Grande Digital
Dawes Doors
3 years ago
Good morning --
We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
RI
richard
Provjerio Feefo
Boston
3 years ago
Što richard misli o društvu Dawes Doors:
Fitter very efficient and a nice guy.
First class
Grande Digital
Dawes Doors
3 years ago
Good morning Richard --
We are so pleased we were able to meet your expectations after the technicians visit. It's really appreciated that you took the time to write a five star review. Finally, thank you for the kind words for the technician who carried out the work.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Waste of time.
Waste of time. Arrived late and said there was nothing he could do. No interest in doing the job couldn’t wait to get away. The roller door just needs set up obviously wanted an early finish.
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
As a repair / installation company it is difficult for us to be able to guarantee appointments, we do apologise for this, however until we are at a customer’s property we don’t know exactly what work may be entailed.
The technician who made the visit has been consulted and he confirmed the roller door was an industrial type which we cannot get parts for, this however should have been established at the point of booking to save time for yourself and the technician. The job would require 2-3 people to lift the motor alone. The technician also informed you of a company who could do the repairs, namely AB Rollers.
Sorry we were unable to assist you on this occasion.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
AMENDMENT: Apologies, this related the LiftMaster motor which was brand new and supplied by yourself. The technician asked if you would like it programming to which the reply was a flat out "no". So he simply didn't know what else we could do to assist.
Regards
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