Good afternoon Desmond --
It's really appreciated that you took the time to write a review. We are so pleased we were able to meet your expectations.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
DanK
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Great
Great service top bloke
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you for taking the time to share your experience. Your excellent feedback will be shared with the technician who made the visit to your home, so many thanks on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
PhilH
0
Podjeli
CA
Callum
Provjerio Feefo
3 years ago
Što Callum misli o društvu Dawes Doors:
Fast and Professional
Great service. The issue with my garage door was repaired within 24 hours of making the appointment. Member of staff was professional and explained what he was going to do in detail.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Callum --
Thank you so much for the five star review and your excellent feedback for the team and technician who served you.
We appreciate your comments and kind words, enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
NickG
1
Podjeli
MJ
Mr Launce Jones 93
Provjerio Feefo
Bishopstone Village
3 years ago
Što Mr Launce Jones 93 misli o društvu Dawes Doors:
Same day service turned into a 3 day service with two automated cancellations followed by the engineer needing confirmation payment straight after the repair , no invoice supplied with bank details...
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good afternoon Simon --
we are sorry to hear of your experience on this occasion. Unfortunately from time to time we have to rearrange appointments due to unforeseen circumstances such as technician annual leave or illness. We have recently gone paperless, so your receipt will be sent via email. We do offer service on Saturdays, so not sure what happened there?
Apologies for any inconvenience caused. Please let us know if you have yet to receive your receipt and we can look into this for you.
Kind Regards,
The Dawes Doors Team
MJ
Mr Launce Jones 93
3 years ago
Going Paperless has got nothing to do with an invoice provided to give the 93 year old time to get his POA to arrange payment .. instead of standing standing there wanting money there and then..
Also receipt ! What receipt … you didn’t do the work as you couldn’t supposedly ask management on a Saturday if you could email an invoice so the 93 had time to pay .
Annual leave ! You promised me 3 failed appointments in 3 days.
Grande Digital
Dawes Doors
3 years ago
.
0
Podjeli
RO
Roger
Provjerio Feefo
3 years ago
Što Roger misli o društvu Dawes Doors:
Not who they seem.
This is in effect an advert for Wudhus Ltd who do doors and aerials. They are not particularly local.
Quoted for work that didn't need doing. I politely ( well politely for me) declined. Then the...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
If we may take wording from our website, this will explain in detail who we are.
• With 10 years of experience in the home services market, including garage door repair, installation and automation, we’re perfectly placed to ensure you get the best possible service.
• Over this time, we’ve developed a network of garage door engineers that work safely, professionally, and put you, the customer, at the heart of everything they do.
• Because we only work with local technicians, they can usually be with you on the same day.
Obviously we do complete a significant number of jobs on a weekly basis with a high Feefo score rating and have recently been awarded a Feefo Gold Service Award, which are very proud of. Sorry on this occasion we were unable to assist you. Have a good day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
AN
andy
Provjerio Feefo
3 years ago
Što andy misli o društvu Dawes Doors:
After some negotiations I was happy with the price & Ashley repaired my Garage door quick and effectively
Grande Digital
Dawes Doors
3 years ago
Good afternoon Andy --
Many thanks for your comments and kind words which will be shared with the team here at Dawes Doors as well as the technician who served you. It’s really appreciated you taking the time to share your experience on Feefo.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Rip Off Merchants - do not trust!
Engineer really helpful. Lady on phone quoted £1,500 for a new motor. You can get a whole new garage door installed for not much more than that. Clearly trying to rip us off. Offered us a discount...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
We are always happy to provide a free no obligation quotation after carrying out a full survey with no call out charge, so the only expense to a customer is their time. Generally garage doors (unless a roller door) won't come with a motor which are sold as a separate item.
Obviously we complete many jobs across the week and carry a strong score on Feefo from happy customers leaving verified reviews. Great to hear you found the engineer who made the visit was helpful. We respect your opinion and always look to improve our service. We are sorry we were unable to assist you on this occasion but thank you for giving us the opportunity.
Kind Regards,
The Dawes Doors Team
0
Podjeli
GE
geoff
Provjerio Feefo
3 years ago
Što geoff misli o društvu Dawes Doors:
Quick and Efficient
Nick arrived 2 hours after requesting him to call. He assessed the problem and rectified the fault efficiently. An all round service I believe it would be difficult to better.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Geoff --
Thank you for taking the time to share your experience. Your excellent feedback will be shared with the technician who made the visit to your home, so many thanks on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
1
Podjeli
CH
Charles
Provjerio Feefo
3 years ago
Što Charles misli o društvu Dawes Doors:
Good but costly
Prompt response quickly repaired garage door, but expensive at £480 for a new cable.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Charles --
Great to hear the response time was to your approval. As for the price, we have consulted with the technician who completed the work and it was quite a bit more than just the cable. We did the cones, cables, spindles, a door retention and door re-alignment. Please keep your emailed receipt safe as this will serve as your warranty in the event of anything happening during that period.
Thank you for sharing your experience and the review after our recent visit to your property. Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
RE
Rebecca
Provjerio Feefo
3 years ago
Što Rebecca misli o društvu Dawes Doors:
Very Efficient and Competent Engineer
The service was very efficient, we contacted Dawes Doors on Sunday and the Engineer arrived Monday morning. Everything was completed quickly and we were very happy with the work. The office staff we...
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good afternoon Rebecca --
Many thanks for your comments and kind words which will be shared with the team here at Dawes Doors. It’s really appreciated you taking the time to share your experience on Feefo.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.