Very good. Repaired and adjusted all parts of our door.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Mary --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
LeeV
0
Podjeli
MR
mr
Provjerio Feefo
3 years ago
Što mr misli o društvu Dawes Doors:
Very quick, efficient service.
Very quick, efficient service. Polite and trustworthy.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Mr Dawson --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
Ched
0
Podjeli
MB
MR c,bramwell
Provjerio Feefo
Meldreth
3 years ago
Što MR c,bramwell misli o društvu Dawes Doors:
Brilliants service
Great service,they replaced the motor on my garage door very promtley at a fair price
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
DanO
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Too expensive
the service was good, but very expensive for what was done and the length
off time it took.will shop around more next.
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review. Your comments will be shared with our management team as we always hope we provide a competitive price, however, there is never any obligation with our quote so customers do have the opportunity to shop around.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
ChrisJones
0
Podjeli
JO
JOE
Provjerio Feefo
New Ash Green
3 years ago
Što JOE misli o društvu Dawes Doors:
Professional service
Efficient, timely service. Extremely professional and courteous. Reasonably priced
Grande Digital
Dawes Doors
3 years ago
Good afternoon Joe --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
BarryW
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Good respond but no repair
It’s difficult to say - the man came, he was polite and helpful - he identified the problem as a defective safety brake for a shutter but then said he did not carry this part and that it would be...
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Great to hear the service was efficient and the technician was polite and helpful.
Sorry to hear we were unable to complete the work on the same day and having to order a part which we have to do from time to time, but generally most repairs can be done on the same day.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
0
Podjeli
MI
Mike
Provjerio Feefo
Skelmersdale.
3 years ago
Što Mike misli o društvu Dawes Doors:
Poor customer service.
I booked a visit from you to assess the problem. I waited in after two calls to confirm arrival. Then a third call was made during which I was informed that you would not be calling unless I was...
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good afternoon Mike --
We are sorry to hear of your experience and apologies for any inconvenience regarding any wasted time waiting in for our visit. We do advise customers that we give up to an hours notice when the technician is on his way however, as a repair / installation company it is difficult for us to be able to guarantee appointments, we do apologise for this, however until we are at a customer’s property we don’t know exactly what work may be entailed.
Your other comments will be shared with our management team and the technician will also be consulted. When more is established we will try and add more to our reply. Obviously considering our current Feefo score such feedback does come somewhat as a surprise, plus we have recently been gained the Feefo Gold Service Award which we are terribly proud of.
Kind Regards,
The Dawes Doors Team
MI
Mike
3 years ago
“Until you are at a customer’s property”. That is the crux. You cried off before you had even visited the property. I was simply given a fait accompli as in a price for a new door with the caveat that you don’t do repairs. I was quite happy to delay the visit but the discussion that led to the cancellation of the visit was clearly held in order to avoid anything other than a renewal. Why that route was taken by you is unclear, but it is malpractice.
Grande Digital
Dawes Doors
3 years ago
Your further comments will be shared with our management team.
0
Podjeli
SU
Sue
Provjerio Feefo
Newtongrange
3 years ago
Što Sue misli o društvu Dawes Doors:
Great service, easy to book
Fast efficient service, easy to book online and polite helpful staff
Grande Digital
Dawes Doors
3 years ago
Good afternoon Sue --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
JordanJ
0
Podjeli
WI
Will
Provjerio Feefo
Newport Pagnell
3 years ago
Što Will misli o društvu Dawes Doors:
Quick and helpful
I believe they work as an intermediary for the most part so it’s difficult to do a proper review. That said, I filled in their online form and had someone arrive to fix my garage door an hour later....
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good afternoon Will --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
ScottP
0
Podjeli
HO
Howard
Provjerio Feefo
3 years ago
Što Howard misli o društvu Dawes Doors:
Booked appointment on the day, engineer was there with 3 hours.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Howard --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.