Door faulty/broken-call made- fixed next day- job done! Brilliant
Grande Digital
Dawes Doors
3 years ago
Good morning John —
Thank you for taking the time to write a review and scoring us five stars after our recent visit. It's really appreciated by the team here at Dawes Doors.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
JohnN
0
Podjeli
MA
Matthew
Provjerio Feefo
3 years ago
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Što Matthew misli o društvu Dawes Doors:
Avoid at all costs!
Absolutely abysmal. Came to repair my door and left it hanging off its hinges, then proceeded to tell me they didn't have the parts to repair it. Have been told about 15 times now that someone will...
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Grande Digital
Dawes Doors
3 years ago
Good morning Matthew --
We are sorry to read your review this morning so clearly we need to get this looked into ASAP. I will forward your comments to our service team immediately and consult with the technician who made the visit to your property. Please bear with us while we investigate further.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
Addition:
We have now checked back with the technician who made the visit to your property. We didn't attend the job as a repair, this was to quoted as a gain entry. We advised that we do not accept any damage that may be caused and cannot provide parts for this particular door. The work was then carried out and paid for. The technician then tried to call but no answer so sent a text message and again no reply after you called the office.
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
A very friendly service,but a bit expensive.
Grande Digital
Dawes Doors
3 years ago
Good morning --
Thank you for taking the time to write a review and scoring us five stars after our recent visit. It's really appreciated by the team here at Dawes Doors. We do provide a price before any work is carried out with no obligation, but always hope the professional service is worth every penny.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
DanKen
0
Podjeli
MI
MICHAEL
Provjerio Feefo
Peterborough
3 years ago
Što MICHAEL misli o društvu Dawes Doors:
Excellent service 👍
Grande Digital
Dawes Doors
3 years ago
Good morning Michael --
We are so pleased we were able to meet your expectations after the technicians visit.
It's really appreciated that you took the time to write a five star review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
PhilH
0
Podjeli
ST
Stephen
Provjerio Feefo
3 years ago
Što Stephen misli o društvu Dawes Doors:
From first contact by phone to same day completion the service was courteous and professional. Would not hesitate to recommend or use again.
Grande Digital
Dawes Doors
3 years ago
Good morning Stephen --
Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback also for the technician who made the visit, so thank you on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
IanL
0
Podjeli
MJ
MRS JEAN
Provjerio Feefo
3 years ago
Što MRS JEAN misli o društvu Dawes Doors:
well done thanks
Grande Digital
Dawes Doors
3 years ago
Good morning Mrs Jean --
You are very welcome, it was our pleasure to assist you. It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
DarrenM
0
Podjeli
DA
David
Provjerio Feefo
Tickhill, Doncaster.
3 years ago
Što David misli o društvu Dawes Doors:
I called them about 9am and by 11 30 the job was done at very little inconvenience to me. Very good service with a very helpful engineer called Ashley. Thank you.
Grande Digital
Dawes Doors
3 years ago
Good morning David --
Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback also for the technician who made the visit, so thank you on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
AshG
0
Podjeli
AN
Ann
Provjerio Feefo
Plymouth
3 years ago
Što Ann misli o društvu Dawes Doors:
I booked the appointment for someone to visit the next day, I was kept informed every step of the way. The engineer telephoned to say he was on his was. Was very informative, polite, we now have a...
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Grande Digital
Dawes Doors
3 years ago
Good morning Ann --
You are very welcome, it was our pleasure to assist you.
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
SamG
0
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Pressured Sales
Pressured sales technique. Turned up and we were told the motor unit needed replacing - £1200 quoted with 10% off if agreed on the spot. The quote was done via email with the discount offered over...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
We are sorry to hear of your experience on this occasion.
Your review and feedback will be forwarded to our management team. We never like to think there is any pressure with our enquiries as we are happy to provide a free no obligation quotation with no call out charge. We do acknowledge all feedback for future improvements.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Quick and Professional
Excellent service. The came within 3 hours of calling. Quick and professional.
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Dawes Doors Team
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