The company rang to say when to expect the engineer, and he rang to say he was running late, which is fine when you are informed. Job was assessed and office rang the price to complete the job. Work...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Christine --
Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. We are grateful for your patience and understanding regarding the appointment being pushed back slightly time wise.
Great feedback also for the technician who made the visit, so thank you on his behalf.
Kind Regards,
The Dawes Doors Team
Excellent job completing the repair, engineer was very good, explained everything and was very helpful and polite. This part was 5 stars, Reason for only giving 4 stars was appointment cancelled on 2...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your experience.
Apologies for any inconvenience regarding the appointment changing on two occasions. We do appreciate your patience and understanding. We do always try to fulfil the request of the customer but it is never guaranteed.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
MarkG
0
Podjeli
RI
Richard
Provjerio Feefo
3 years ago
Što Richard misli o društvu Dawes Doors:
5 Star for the man on the ground. 1 Star for the Customer Disservice muddle
I’ve given 5 Star as the man who eventually came to review repair/ replacement of my 3 garage doors was great - Robin Dickenson - was knowledgable, efficient, friendly and genuine.
However, over...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Richard --
Thank you for taking the time to write a review after our recent visit. Your excellent feedback for the technician will soon be shared with him.
We are obviously to learn of the issues you experienced with the call centre. We would be more than happy to discuss this with you as we acknowledge all feedback and comments for future improvements. If you would like someone to call you then please let us know here on Feefo.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
RobD
0
Podjeli
GE
Geoff
Provjerio Feefo
3 years ago
Što Geoff misli o društvu Dawes Doors:
Cannot fault the service
Darren arrived on time has made a fantastic job of repairing a very old garage door it works like a new door over all excellent service
Grande Digital
Dawes Doors
3 years ago
Good afternoon Geoff --
Thank you for taking the time to write a review and scoring us five stars after our recent visit, it’s really appreciated by the team here at Dawes Doors.
Your kind words will be shared with the technician who made the visit to your home shortly, so thank you on his behalf. Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
DanR
0
Podjeli
EB
EB
Provjerio Feefo
Stourbridge
3 years ago
Što EB misli o društvu Dawes Doors:
Tim the chap who did the work was excellent. Explained everything and the work was speedily completed. Price was a little high .
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you for taking the time to share your experience. Your feedback will be shared with the technician who made the visit to your home, so many thanks on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
TimS
EB
EB
3 years ago
Nothing to add
Grande Digital
Dawes Doors
3 years ago
OK
0
Podjeli
NE
Neil
Provjerio Feefo
Malton
3 years ago
Što Neil misli o društvu Dawes Doors:
Great service
On site within two hours of initial contact. Diagnosed problem with garage door and provided resolution plus advice to keep garage doors working well.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Neil --
Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback also for the technician who made the visit, so thank you on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
Cameron
0
Podjeli
MR
MrBeale
Provjerio Feefo
Saltash
3 years ago
Što MrBeale misli o društvu Dawes Doors:
Very prompt, very efficient and all sorted within hours of our ‘phoning with the problem.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Mr Beale --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Have a great day and thanks for sharing your experience.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
SamG
0
Podjeli
DL
Debbie Laverie
Provjerio Feefo
Gloucester
3 years ago
Što Debbie Laverie misli o društvu Dawes Doors:
Outstanding service
Yes will be using again. Outstanding service. Will be buying my new garage door from them when i replace. Kept in contact throughout & Miles who did the work was excellent.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Debbie --
Thank you for the feedback after the technicians recent visit. It’s really appreciated by the team you taking the time to write a review and share your positive experience. Your kind words and positive feedback will be shared with the technician shortly. It would be our pleasure to assist you with a new garage door when you are ready to replace the old one, please do not hesitate to give us a call, one of the team will be at hand to help!
Enjoy the rest of your day and thanks again for your excellent review.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
Myles
0
Podjeli
EM
Emma
Provjerio Feefo
3 years ago
Što Emma misli o društvu Dawes Doors:
Highly recoomend
Brilliant service very reasonable price and guarantee certificate provided. Workperson was really lovely and talked through the job. Came out, free quote, and this was all sorted in 1 hour. incredible
Grande Digital
Dawes Doors
3 years ago
Good afternoon Emma --
We are so pleased we were able to meet your expectations and the work completed was to your satisfaction. It's really appreciated that you took the time to write a review and sharing your positive experience.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Dawes Doors Team
Grande Digital
Dawes Doors
3 years ago
DanR
0
Podjeli
GE
Gemma
Provjerio Feefo
3 years ago
Što Gemma misli o društvu Dawes Doors:
Highly recommend
Great communication, helpful engineer who explained the issue so can fix myself if it happens again. Highly recommend
Grande Digital
Dawes Doors
3 years ago
Good afternoon Gemma --
Great to hear the technician was helpful and gave you some good advise. It’s really appreciated you taking the time out of your day and sharing your positive experience.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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