Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

The Cumberland Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/cumberland-building-society | Feefo

Prikaz 11,868 recenzije/a

Mr Walker

7 years ago

Datum kupovine: 04/04/2017

Što Mr Walker misli o društvu The Cumberland:

Accounts need more capacity. The staff are helpful & friendly.Website fine.

See title.

Bob

The Cumberland

7 years ago

Hello Mr Walker

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.

We’re always appreciative of feedback and ways in which we can tailor the service that we provide. In particular, I'd be keen to understand fully your comment about our accounts needing more capacity and if you would be happy to provide me with further details, please call me on 01228 403 256.

Kind regards

Bob Matthews

Customer Experience Manager

Miss Young

Penrith

7 years ago

Datum kupovine: 04/04/2017

Što Miss Young misli o društvu The Cumberland:

The service is always fab when I am in branch, Sam was lovely in my appointment and very very helpful I have already used my free card usage abroad!

Bob

The Cumberland

7 years ago

Hello Miss Young

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I've passed on your kind comments to the relevant staff.

Kind regards

Bob Matthews

Customer Experience Manager

Mr Sherwen

7 years ago

Datum kupovine: 03/04/2017

Što Mr Sherwen misli o društvu The Cumberland:

Great Service! Best banking!

Friendly personal service. I would definitely and actual have recommended the Cumberland to people I know. I would not be in a hurry to bank anywhere else

Bob

The Cumberland

7 years ago

Hello Mr Sherwen

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and of the fact that you've already taken the time to recommend us to people you know...thank you very much for doing so.

Kind regards

Bob Matthews

Customer Experience Manager

Mr Clarke

7 years ago

Datum kupovine: 26/04/2017

Što Mr Clarke misli o društvu The Cumberland:

A very personal professional service

The Cumberland is a very personal bank. It has all of the modern banking attributes with an old fashioned really personal service. How banking should be.

Bob

The Cumberland

7 years ago

Hello Mr Clarke

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.

Kind regards

Bob Matthews

Customer Experience Manager

Mrs Hawkins

Chorley

7 years ago

Datum kupovine: 20/03/2017

Što Mrs Hawkins misli o društvu The Cumberland:

Every dealing I have had with the Cumberland has been brilliant. I

Very efficient service whenever I have contacted them

Bob

The Cumberland

7 years ago

Hello Mrs Hawkins

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.

Kind regards

Bob Matthews

Customer Experience Manager

Mr Bradbury

7 years ago

Datum kupovine: 13/04/2017

Što Mr Bradbury misli o društvu The Cumberland:

Always a very friendly helpful service

Bob

The Cumberland

7 years ago

Hello Mr Bradbury

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews

Customer Experience Manager

Potrošač od povjerenja

7 years ago

Datum kupovine: 19/04/2017

Really helpful and they ring or text you if something looks suspicious on you a account which is great.

Bob

The Cumberland

7 years ago

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.

Kind regards

Bob Matthews

Customer Experience Manager

Mr Fox

Carlisle

7 years ago

Datum kupovine: 18/04/2017

Što Mr Fox misli o društvu The Cumberland:

Quick Account Setup!

Really quick service! I visited in branch to get a business account for my new start up jellyfish business and the card was in my hand within two weeks! I was thoroughly impressed after being...

Read all

Bob

The Cumberland

7 years ago

Hello Mr Fox

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ve passed on your kind comments on to the relevant teams.

Kind regards

Bob Matthews

Customer Experience Manager

Mrs Gentry

7 years ago

Datum kupovine: 03/02/2017

Što Mrs Gentry misli o društvu The Cumberland:

Excellent all round service!

Local branch always provides courteous, friendly, helpful and efficient service. I value the personal contact, the advice from knowledgeable staff about savings etc.

Bob

The Cumberland

7 years ago

Hello Mrs Gentry

Kind regards

Bob Matthews

Customer Experience Manager

Mrs Tanham

7 years ago

Datum kupovine: 07/04/2017

Što Mrs Tanham misli o društvu The Cumberland:

Excellent, friendly, local service.

Bob

The Cumberland

7 years ago

Hello Mrs Tanham

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.

Kind regards

Bob Matthews

Customer Experience Manager

Niste primili poruku s pozivom za ostavljanje recenzije?

O The Cumberland

As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.

Read all

(01228) 403 141

Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom

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