Društvo Cover-More Travel Insurance više nije aktivan korisnik stranice Feefo
Prikaz 3,254 recenzije/a
TC
Trusted Customer
Provjerio Feefo
Melbourne
6 years ago
Što Trusted Customer misli o društvu Cover-More Travel Insurance:
Not paying a refund for a cancelled policy (before the trip started)
My trip was cancelled, I reached out to Cover More long before it happened and asked for the insurance policy refund. CM asked me twice the same questions (confirm your bank account and do you have...
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TC
Trusted Customer
Provjerio Feefo
6 years ago
Što Trusted Customer misli o društvu Cover-More Travel Insurance:
Hopeless
Simple claim- no answer; no update. Useless
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Potrošač od povjerenja
Provjerio Feefo
6 years ago
Easy to purchase insurance on line, was able to select the appropriate cover.
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TC
Trusted Customer
Provjerio Feefo
6 years ago
Što Trusted Customer misli o društvu Cover-More Travel Insurance:
TERRIBLE
Terrible speed of response. Contacted them to cancel my insurance within the required cancellation time frame with no response.
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TC
Trusted Customer
Provjerio Feefo
Tasmania
6 years ago
Što Trusted Customer misli o društvu Cover-More Travel Insurance:
Covermore didn't ever contact me, even via a general statement to all customers, to explain how they intended to apply their rules after the coronavirus spread was deemed a pandemic.
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Potrošač od povjerenja
Provjerio Feefo
6 years ago
did not get back to us regarding cancelled holiday due to Covid 19
We reached out after our holiday was cancelled due to Covid 19 and got no response
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TC
Trusted Customer
Provjerio Feefo
6 years ago
Što Trusted Customer misli o društvu Cover-More Travel Insurance:
Could of offered money back due to coved 19 as we are all suffering.
Could of returned our money as due to covid 19 we are all suffering. And then to charge me money to change dates so not happy.
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TC
Trusted Customer
Provjerio Feefo
6 years ago
Što Trusted Customer misli o društvu Cover-More Travel Insurance:
Disappointed.
I didn't get to travel because of Covid so it would have been good if the money for the insurance could have been refunded.
0
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TC
Trusted Customer
Provjerio Feefo
6 years ago
Što Trusted Customer misli o društvu Cover-More Travel Insurance:
Appallingly Slow Refund when it should have been Simple.
Follow up process was appallingly slow. I cancelled my policy within the 15 day cooling off period, and nobody ever followed up. I made multiple phone calls over a period of 2 months to finally get...
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TC
Trusted Customer
Provjerio Feefo
6 years ago
Što Trusted Customer misli o društvu Cover-More Travel Insurance:
Cancelled cover
I wasn’t impressed as we had to postpone our travel due to covid19 and the operator just said to email once we know our travel dates. I would have preferred a credit or some sort of documentation to...
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