Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Citalia Holidays Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 15,234 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

7 months ago

A brilliant service, highly recommended

From using the site to build a rough itinerary to then discussing that with the Citalia specialist the whole process was very clear and easy. The Citalia specialist (Antonia) was fantastic, her...

Pročitajte više

Recenzije proizvoda

Datum kupovine: 26/10/2025

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Hotel disappointing, Citalia support great

We have used Citalia before and the service and support were great and up to a good standard. We needed to return early and that was dealt with well and efficiently. We wanted to return early and...

Pročitajte više

Amber

Citalia Holidays

7 months ago

Thank you for your feedback, your comments have been passed onto our Product Manager to review. We appreciate you taking the time to complete this survey and look forward to welcoming you back in future. Best Wishes, Amber Customer Experience

Recenzije proizvoda

Datum kupovine: 25/10/2025

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Great place, lovely hotel & excellent travel arrangements

Hotel Belvedere was lovely. Our room exceeded expectations & the staff were very professional & friendly at the same time. We had asked for a small family hotel and were so impressed with the...

Pročitajte više

Recenzije proizvoda

Datum kupovine: 25/10/2025

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Great ambience

Views were marvellous and staff very welcoming and helpful

Recenzije proizvoda

Datum kupovine: 23/10/2025

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Excellent

Booked direct with Citalia for second time. Excellent customer service and always kept informed from time of booking until time of return from holiday

Recenzije proizvoda

Datum kupovine: 25/10/2025

Wendy Hawkins

Provjerio Feefo

GBR

7 months ago

Što Wendy Hawkins misli o društvu Citalia Holidays:

Excellent service for a perfect Italian holiday.

We had our bespoke holiday through Citalia. Everything is taken care of from the planning stage via a telephone call where we discussed what we wanted, to the travel and transfers specifically to...

Pročitajte više

Recenzije proizvoda

Datum kupovine: 20/10/2025

Steven John Murray

Provjerio Feefo

GBR

7 months ago

Što Steven John Murray misli o društvu Citalia Holidays:

Citalia No 1 go to for us

Citalia They are my first port of call

Recenzije proizvoda

Datum kupovine: 23/10/2025

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Disappointing, I expected more from a hotel chosen by Citalia

On arrival I was met by the duty manager who not only stank of smoke but was smoking. I paid for a sea view but could only see the sea by craning my neck at the far end of balcony. Receptionists were...

Pročitajte više

Amber

Citalia Holidays

7 months ago

Thank you for your feedback. We take all comments seriously and have shared this with our Product and Operations Managers. Our Customer Relations team have now been in touch to resolve this matter for you. Thank you for taking the time to complete this survey. Best Wishes Amber Customer Experience

Recenzije proizvoda

Datum kupovine: 23/10/2025

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Last minute break in Sorrento

I rang Citalia wanting to book a break in Sorrento at short notice, following a family bereavement. The limited options were outlined to me and we decided to stay in Hotel Capodimonte with a full...

Pročitajte više

Recenzije proizvoda

Datum kupovine: 24/10/2025

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Puglia experience

Great choice of hotels. Unique experience in Puglia. Transfer services all worked as scheduled in nice cars and polite drivers with good local tips.

Recenzije proizvoda

Datum kupovine: 03/10/2025

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Citalia Holidays Recenzije

How would you rate your stay at Palazzo NavonaJoš recenzija o ovom proizvodu (9,162)Pregledajte internetsku stranicu proizvodaPalazzo Navona is extremely well located, fully resourced with great staff and worthy of it's 4 star rating.

How would you rate your stay at Hotel Plaza OperaJoš recenzija o ovom proizvodu (9,162)Pregledajte internetsku stranicu proizvodaSee earlier section. Nowhere for coffee/bar, booking breakfast, smell of sewage

How would you rate your stay at Marina RivieraJoš recenzija o ovom proizvodu (9,162)Pregledajte internetsku stranicu proizvodaGreat hotel in a great location clean and the staff are Amazing They were so helpful We have been there twice this year Thank you to all Steven and Sue Murray

How would you rate your stay at Acacia Palace HotelJoš recenzija o ovom proizvodu (9,162)Pregledajte internetsku stranicu proizvodaI have already explained that the location is too isolated without a car. Not disability friendly so please see previous comments

How would you rate your stay at Grand CapodimonteJoš recenzija o ovom proizvodu (9,162)Pregledajte internetsku stranicu proizvodaThe Capodimonte is elevated, affording great views over Sorrento town and over to the Bay of Naples. It is a very short walk out of town.

How would you rate your stay at Hotel La SorgenteJoš recenzija o ovom proizvodu (9,162)Pregledajte internetsku stranicu proizvoda

How would you rate your stay at Trulli SoaveJoš recenzija o ovom proizvodu (9,162)Pregledajte internetsku stranicu proizvodaUnique experience. Great location. Breakfast simple but adequate. Noisy air con and a bit erratic.

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?