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Ocijenjeno
Izvrsna
Usluga
4.6
/5
Proizvod
4.3
/5

5

4

3

2

1

11,611

2,544

637

225

500

15,517

ocjena tijekom prošle godine

Prikaz 127,716 recenzije/a
Potrošač od povjerenja
10 years ago
Datum kupovine: 04/09/2014
Good turnaround time for returned items to be repalced.
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Potrošač od povjerenja
10 years ago
Datum kupovine: 29/08/2014
Generally satisfactory but not as good as most at letting you when the goods will…
Generally satisfactory but not as good as most at letting you when the goods will arrive. Also they have previously substituted goods for alternatives. In my case brown shoes instead of black and I...

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Chums
Chums
10 years ago
i am sorry to hear about your complaints. We have recently started a new system where if you supply us with your email address, we can send you tracking information, to track your delivery. I can not locate an order for shoes. This is why you did not receive a credit, as there is no order on our system. If you could check with your bank to see who took the charge, you can then chase this up with the correct company. I have marked your account for no substitutes to prevent this happening with us, in the event an item is out of stock.
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Potrošač od povjerenja
10 years ago
Datum kupovine: 17/09/2014
great service and arrived quick and safe (well packaged)
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Potrošač od povjerenja
10 years ago
Datum kupovine: 16/08/2014
generally pleased with Chums service, but on this occasion, an alternative was supplied with no…
generally pleased with Chums service, but on this occasion, an alternative was supplied with no warning, which was unsuitable and had to be returned, a hassle which we could have done without
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Chums
Chums
10 years ago
I was very sorry to learn that you were unhappy with the substitute item you received.I have set your account to no substitutes, to prevent this happening again. I have also refunded the 4.99 postage charge. Please accept my apologies.
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Potrošač od povjerenja
10 years ago
Datum kupovine: 30/09/2014
My order always arrives promptly.
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Potrošač od povjerenja
10 years ago
Datum kupovine: 16/08/2014
The items I have purchased from chums is of good quality , and will purchase…
The items I have purchased from chums is of good quality , and will purchase again in future .
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Potrošač od povjerenja
10 years ago
Datum kupovine: 25/09/2014
Waited ages for delivery, then only half the order
Waited ages for delivery, then only half the order
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Chums
Chums
10 years ago
I am sorry to see you are not happy with our service or products. I have had a look into your account and can see only half of your order was delivered because the other half was unfortunately out of stock. I can see you have had a refund issued already for the goods which were out of stock. I have had a look into your account and can see your order was placed on 26/9 and it was deliver on 1/10. We do advise our customers up to 7 working days for delivery. We hope this issue has not stopped you from ordering from us in the future and we thank you for your time and feedback.
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Chums
Chums
10 years ago
I am sorry to see you are not happy with our service or products. I have had a look into your account and can see only half of your order was delivered because the other half was unfortunately out of stock. I can see you have had a refund issued already for the goods which were out of stock. We do apologize if you waited quite some time with you delivery. We are currently speak to our courier of how we can offer a quicker delivery service for our customers. We hope this issue has not stopped you from ordering from us in the future and we thank you for your time and feedback.
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Chums
Chums
10 years ago
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Potrošač od povjerenja
10 years ago
Datum kupovine: 13/08/2014
Good service promptly executed. Thank you.
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Potrošač od povjerenja
10 years ago
Datum kupovine: 20/09/2014
very pleased
0
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Potrošač od povjerenja
10 years ago
Datum kupovine: 06/10/2014
excellent
0
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O Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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O Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.