When first purchasing this policy it was explained well so knew what was covered.
Rachelle
CHU Underwriting Agencies
4 years ago
We are so glad that the process was easy to follow and seamless. Thank you for your feedback.
0
Podjeli
BL
BODY CORPORATE FOR DORINDA LANE
Provjerio Feefo
4 years ago
Što BODY CORPORATE FOR DORINDA LANE misli o društvu CHU Underwriting Agencies:
very happy
yes I would
Rachelle
CHU Underwriting Agencies
4 years ago
Wonderful feedback, thank you.
0
Podjeli
DT
DR. MICHAEL TAN
Provjerio Feefo
4 years ago
Što DR. MICHAEL TAN misli o društvu CHU Underwriting Agencies:
Very simple and efficient service. The online payment system also worked seamlessly
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Michael, we truly appreciate you taking the time to let us know this feedback. Please reach out if you need anything else in the future.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
4 years ago
Helpful advice and good service
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you!
0
Podjeli
BS
Body Corporate for Gleneagle Community Title Scheme 7011
Provjerio Feefo
4 years ago
Što Body Corporate for Gleneagle Community Title Scheme 7011 misli o društvu CHU Underwriting Agencies:
We are happy with all.
Rachelle
CHU Underwriting Agencies
4 years ago
This is great feedback, thank you.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
4 years ago
Very efficient in all aspects of Landlord Insurance from general inquiries to claims
Rachelle
CHU Underwriting Agencies
4 years ago
We are so glad to hear about your seamless end to end experience.
0
Podjeli
RO
Rob
Provjerio Feefo
4 years ago
Što Rob misli o društvu CHU Underwriting Agencies:
In a few words - responsive and understanding.
I almost gave 5 stars. I am a long term customer and have noticed a significant improvement in customer service, particularly in renewing landlord insurance.
As your records show i have 3 properties...
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Rachelle
CHU Underwriting Agencies
4 years ago
Thank you for your feedback Rob, this is wonderful news. We will pass it on to our customer service team who are always striving to give the best possible service to our customers.
RO
Rob
4 years ago
No new comments are required in this circumstance.
As i have said - keep up the good work. Rob
0
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Potrošač od povjerenja
Provjerio Feefo
4 years ago
Helpful and courteous service
Vicky, who looked after my enquiry, was extremely helpful and courteous and provided an easy solution. All done quickly and efficiently.
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you! We will pass this feedback on to Vicky and her team.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
4 years ago
Poor communication and action.
They should move more quickly, I was transferred from one person to another, it's very difficult to get through to someone if they don't listen. I made an appointment to speak to someone and when I...
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Vicki
CHU Underwriting Agencies
4 years ago
Hi
We are sorry that your recent experience with CHU didn’t match your expectations. We would love to speak to you to find out more so that we can deliver a better experience next time. We would appreciate if you could email your contact details and preferred contact times to feedback@chu.com.au
Thank you for your review.
Regards
Vicki
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
4 years ago
Unwarranted Increase in Premium
Generally all ok, except the very high percentage hike in the premium.
Vicki
CHU Underwriting Agencies
4 years ago
Hi Multiple factors are taken into consideration when premiums are increased. Without having the policy details I'm unable to provide anything more specific which could have impacted the premium. If you could email: sales@chu.com.au marked to my attention with the plan number, policy number of full address, I can review further.Regards Vicki
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
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Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.