I have orders that have been stuck in the postal system for over two weeks. I reached out to the customer service department at Chapeau and have had no response.
Will Miles
Chapeau!
4 years ago
Hi, I have double checked our end again and can not see any emails from you? Please email info@chapeau.cc or reply to my email to you of 3 days ago. I appreciate your frustration at the shipping delays - we are equally frustrated you are having a bad experience for aspects that we can not directly influence ourselves. We will, as always, try to make sure you end up either with your goods or with a full refund. Thanks
Yet to receive my goods its been its been over 10 days since they were dispatched, still sitting at Lagley. No mention on website about any shipping delays and no advice. Not even sure if I will...
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Will Miles
Chapeau!
4 years ago
Hi, we have emailed you regarding this, please reply if you want to discuss further. Of course, we understand the frustration at shipping delays, we are frustrated as well given they are out of our control. As stated elsewhere if items are completely lost in the postal system , we re-dispatch or issue a full refund. Thanks for your patience.
Datum kupovine: 12/07/2021
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Pat Holborn
4 years ago
Što Pat Holborn misli o društvu Chapeau!:
Great products, excellent customer service and delivery at breakneck speed. Highly recommended.
Ok, I was angry because I didn’t receive my package in the mentioned 3-7 days delivery (to Germany).
But!
First of all - customer service replied immediately and clarified everything in the best...
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Will Miles
Chapeau!
4 years ago
Thank you very much - glad everything arrived OK in the end!
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
