Delivery was prompt, the chair was assembled, excellent. But you need to make the full cost (inc. Vat, delivery and assembly charge) more obvious up front. It was an unpleasant surprise when I got to...
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ChairOffice
ChairOffice
11 years ago
Thank you for your review.We do advertise all charges i.e for assembly , VAT and delivery throughout the order process and before you complete at the checkout. I will look into making this clearer but this is the first time this has been pointed out. With reference to the chair it is a 24 hour chair and will soften with use. It does not have a headrest and a different style of chair would need to be ordered it a headrest was required.I am pleased that you found the delivery to be prompt.
Jamie Welch
Thank you for your review and I am pleased you found the service first class. I am glad that the fabric chair you chose for the second chair is very comfortable although not leather.
Jamie Welch
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