Thank you for your feedback which is greatly appreciated.
We are sorry to hear the butterfly necklace wasn't as expected.
We understand how difficult it can be to shop for jewellery online. With this in mind we try to offer a number of photos as well as detail information about the product dimensions and weight.
If there is anything else you think we could have added to help other buyers, please let us know your thoughts as your feedback is very valuable to us.
Equally , if you would like to return the necklace for a refund, please contact our team at info@chainsofgold.co.uk
We look forward to hearing from you.
Carolina Veronese
Chains of Gold
Excellent customer service, prompt reply to emails, sourced a different chain to the one shown. Packaged beautifully and good delivery service, arrived on the date expected.
Excellent customer service,staff even sourced a different chain to the one shown on the pendant; answered emails quickly. Really can't rate them high enough.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
