Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Certainly Wood

Prikaz 12,683 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Prompt service and everything securely packaged.

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenzije proizvoda

Datum kupovine: 03/10/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Brilliant company Used them for years

Hayleigh

Certainly Wood

1 year ago

Your wonderful 5 star review has made our day! We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. I will share your feedback with the rest of the team to let them know to keep up the amazing work. Thank you for being a loyal customer over the years and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzije proizvoda

Datum kupovine: 29/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Flamers

Lovely people at certainly wood

Recenzije proizvoda

Hayleigh

Certainly Wood

1 year ago

Thank you very much for your feedback and your time on the phone discussing your delivery experience. We are very pleased to hear that you are happy with your Flamers natural firelighters and that your experience with our team at Certainly Wood has been very positive. We really appreciate you taking the time to let us know how your delivery went and we take comments like yours seriously when considering future improvements. Your feedback has been passed along to the team and we are investigating with Yodel. We hope that this has not put you off ordering from us again in future. Best wishes, Hayleigh

Datum kupovine: 01/10/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Winter stock up order

Great online system and the staff are really helpful when I call

Recenzije proizvoda

Datum kupovine: 30/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Highly recommended

My delivery was late in the day and I spoke to customer service. The lady was very helpful, checked with the courier and called back very quickly. My delivery arrived an hour later and I had been...

Pročitajte više

Hayleigh

Certainly Wood

1 year ago

We appreciate your kind words and 5 star review! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. I will share your feedback with the rest of the team to let them know to keep up the amazing work and we look forward to assisting you in the future! Best wishes, Hayleigh

Recenzije proizvoda

Datum kupovine: 30/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Delivery on time

Very quick delivery on the day I selected although it was very hard work for the delivery driver to get the crate off the wagon onto the pavement, I felt sorry for him, but he was super friendly. Ps...

Pročitajte više

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! We are delighted to hear that your were happy with your purchase and that delivery happened quickly despite the pavement being on a slight hill. I will be sure to pass your kind words on to the couriers and the rest of the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Datum kupovine: 30/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Excellent as usual

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your 5-star review! We will share your kind words with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenzije proizvoda

Datum kupovine: 22/07/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Excellent as allways

Recenzije proizvoda

Hayleigh

Certainly Wood

1 year ago

We are so grateful for the 5 star review! We're thrilled to hear you're pleased with the quality of our wood. We aim for nothing but the best, and it's great to know we're meeting expectations. We are sorry to hear that you delivery was running late and missed it's AM delivery window, but are pleased that our team were able to quickly help you resolve the situation. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Datum kupovine: 30/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

All packed onto pallet

All come packed up easy to get to

Hayleigh

Certainly Wood

1 year ago

We are delighted that you had such a positive experience that you have rated us 5 stars! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Datum kupovine: 31/07/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Excellent communication

Hayleigh

Certainly Wood

1 year ago

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. We look forward to assisting you in the future! Best wishes, Hayleigh

Recenzije proizvoda

Datum kupovine: 22/09/2025

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Certainly Wood Recenzije

Flamers 24Više recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaThey light so easily and have no smell

Kiln Dried Kindling Mega BoxViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaExcellent product that helps secure a great fire

Kiln Dried Kindling Mega BoxViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaEnormous box of wood…and I ordered four …enough for the year or more

Flamers 500 Value PackViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaMassive box…will last the year

Kiln Dried Ash & Oak Crate LargeViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaAnother excellent delivery of wood

Plant a TreeViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvoda

Flamers 500 Value PackViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaGreat product, terrible delivery by Yodel. The box was opened. Dropped over gates onto drive.

MembershipViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaGreat system to order and worthwhile belonging to the scheme as we make at least two orders a year.

Kiln Dried Logs In Bulk BagsViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaArrived promptly excellent service as usual

Kiln Dried Kindling Mega BoxViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaAs expected

Small Bulk Bag 25cmViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaGood burning consistent quality wood. Delivery was late - was given a refund for delivery charge without asking which was nice. Happy client for many years

Flamers 24Više recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaA great alternative to other firelighters

KindlingViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaGood size that works really well

Kiln Dried Logs - Pallets of Small BagsViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaEasy to handle, clean and space saving

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?