Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Certainly Wood

Prikaz 12,672 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Always an excellent service; highly recommended.

Recenzije proizvoda

Datum kupovine: 31/10/2025

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Chose your delivery day if you can

Would have preferred to chose my delivery day (slot) as the log delivery is only curbside delivery and needs planning to unpack, move 30 yards up the driveway and stacking the logs all takes time....

Pročitajte više

Charlotte Hill

Certainly Wood

11 months ago

Thank you for your feedback, we completely understand that organising space and time for a bulk firewood delivery takes a bit of planning. As you have a subscription, you actually have full control over your delivery schedule. Through your subscription account, you can adjust your next delivery date, skip a delivery, or pause the plan at any time to suit your needs. We’ll always deliver kerbside as standard, but by choosing a date that works best for you, it should make it much easier to plan ahead for unpacking and stacking. If you’d like, I can send you a quick link to manage your subscription or talk you through how to set a preferred delivery date for next time. Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 01/11/2025

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Prompt delivery & good range of wood.

Charlotte Hill

Certainly Wood

11 months ago

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. We look forward to assisting you in future! Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 31/10/2025

Potrošač od povjerenja

Provjerio Feefo

11 months ago

See previous

Recenzije proizvoda

Datum kupovine: 31/10/2025

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Excellent service

Great they emailed me to see if I still required a membership and to remind me that it was going to automatically renew.

Charlotte Hill

Certainly Wood

11 months ago

Thank you so much for your feedback; we appreciate you letting us know your opinion on our new Fire Club membership. As it's a new venture for us, please feel free to keep us updated on how the membership works out for you throughout the year. Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 30/10/2025

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Customer service review.

Good service easy to use, you know what you are getting when using products from certainly wood.

Charlotte Hill

Certainly Wood

11 months ago

We appreciate your kind words! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. We look forward to assisting you in the future! Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 24/10/2025

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Very pleased

Saved the cost of membership with the first order. Well pleased

Charlotte Hill

Certainly Wood

11 months ago

Thank you so much for your kind feedback! We’re delighted to hear you’re pleased with your order and even better that your FireClub membership has already paid for itself. We really appreciate your support and look forward to keeping you well stocked with quality kiln-dried logs all year round. 🔥 Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 22/10/2025

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Excellent

Recenzije proizvoda

Datum kupovine: 23/10/2025

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Very quick to send out .

Charlotte Hill

Certainly Wood

11 months ago

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future. Kind regards, Charlotte

Datum kupovine: 28/10/2025

Potrošač od povjerenja

Provjerio Feefo

11 months ago

Great Easy

Recenzije proizvoda

Datum kupovine: 20/10/2025

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Certainly Wood Recenzije

Flamers 500 Value PackViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaEasy to use, does what it says on the box.

Kiln Dried KindlingViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaAlways good.

Kiln Dried Logs - Pallets of Small BagsViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaExcellent product and service as always. Delivery was carried out as scheduled. Perfect.

Kiln Dried Logs In Bulk BagsViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaGreat sized logs that burn very well giving a warm cozy heat that spreads through the house. So far this autumn, no need for central heating yet as the fire takes the chill off the house perfectly.

Kiln Dried Kindling Mega BoxViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaExcellent value & easy to store.

Firekit 5 boxViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaExcellent service & product. We have a small stove in the living room which we only tend to light at weekends. The fire kit boxes are excellent value for our needs & easy to store before use.

Small Bulk Bag 25cmViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaAs always, a flaming great service to a flaming grate experience. Good communication Prompt service Tidy packaging Certainly would recommend.

Kiln Dried Birch & Oak CrateViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaBurns well, delivery was painless. Used certainly wood for many years with no issues. Burns clean.

MembershipViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvoda

MembershipViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaExcellent. Good value

MembershipViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaLovely product. Good communications on webpage and on the phone

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?