I was informed that the dishwasher that was being sent to site had been on loan for a month but has been checked over by your engineer and it as good as new !
The door seal/gasket has fallen off...
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Steve
Caterkwik
9 years ago
We are really sorry for the problems experienced. Our Service Manager, Nicola Porter, would appreciate the opportunity to discuss directly. Please call 01229 484949.
Recenzije proizvoda
Steve
Caterkwik
9 years ago
We are really sorry for the problems experienced. Our Service Manager, Nicola Porter, would appreciate the opportunity to discuss directly. Please call 01229 484949.
Datum kupovine: 06/07/2017
0
Podjeli
TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Caterkwik:
Excellent service, quick delivery pleasant staff 5*
Terrible...will never use again. Late deliveries, bad customer service and communication
Steve
Caterkwik
9 years ago
Dear Sir, we apologise sincerely for the delay experienced with parts of your order following a shipment twice being held up between port and our warehouse. I agree that the situation was extremely frustrating and we are genuinely sorry for the inconvenience incurred but would assure you that we did contact you as soon as we were made aware of the delays and did everything in our power to get the goods to you as quickly as possible.
Recenzije proizvoda
Steve
Caterkwik
9 years ago
We apologise for the problem you are experiencing with the sink. They have proven very popular and we'd be grateful if you would please contact our service team who will be happy to assist in resolving the issue.
Definitely buy again from them, prompt service and updates
Recenzije proizvoda
Datum kupovine: 18/07/2017
0
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TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Caterkwik:
Improve delivery options. For larger items unrealistic in this age of technology to expect people to wait as I did 8 hours in a lock up club for a delivery that never came.
Steve
Caterkwik
9 years ago
We apologise sincerely that the original delivery did not arrive on the scheduled day. The vast majority of our deliveries are on time and are supported by accurate tracking. We also offer a variety of delivery services to cater for varying requirements. On this occasion I understand that TNT attempted, on multiple occasions, to deliver without success and that we did eventually deliver on our own transport. We of course look to learn from your review and will feedback to our sales team and courier.
Recenzije proizvoda
Datum kupovine: 18/07/2017
0
Podjeli
TC
Trusted Customer
9 years ago
Što Trusted Customer misli o društvu Caterkwik:
Chris Noble could not have been more helpfull when my first choice was out of stock ! He found a similar product which matched the specs I required but then realised this was also out of stock we...
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.