I sent an email to customer service when I wanted to purchase one or more of their 50% off tutorials they never got back to me and the website was not fixed it kept charging me full price so I didn't...
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David Brice
CakeFlix
10 years ago
Sorry to hear that you never received a reply to your email. Sometimes, depending on spam settings on your email client, our messages can be found there. We recently added a comment to all enquiry forms to check spam for emails from; hello@designer-cakes.com and if you haven´t received a reply within 24hrs contact me or one of the team directly on david@designer-cakes.com.
We would have had no problem in offering the tutorial at the sale price if the message was sent during the sale period.
I realise it´s not a great situation, but hope that you will give us another chance.
Kind regards
David Brice
Director
Recenzije proizvoda
David Brice
CakeFlix
10 years ago
You would likely have set up a free account during the purchase process. This gives you access to 150 Free lessons available via the link below...
There is so much to see! I love when they have their "free weekend of any classes"! Very knowledgable and watching Mr. Bradford shows me he is human and not perfect! I feel comfortable and confident.
David Brice
CakeFlix
10 years ago
Thank you. We feel it best to leave Paul´s mistakes in the courses which helps most of us who make the same mistakes :-)
I used the site to look for recipes for my daughter's wedding cake. On his advice I chose to use ganache instead of buttercream - and I never looked back. Wedding day was so hot that a buttercream...
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David Brice
CakeFlix
10 years ago
Thank you so much. Since Paul was introduced to ganache he´s never looked back. Good job you used ganache especially with it being so hot :-)
Recenzije proizvoda
Datum kupovine: 01/09/2016
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Valued CakeFlix Customer
Provjerio Feefo
Manchester
10 years ago
Što Valued CakeFlix Customer misli o društvu CakeFlix:
These tutorials are brilliant for the beginner and professional alike .what I like about them you can work at you own pace with out feeling overwhelmed
An online cake tutorial school that produces high quality video courses for a range of skills from beginner to professional. Users can join as Free, Premium or Pro Members and also have the option to buy courses individually.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
An online cake tutorial school that produces high quality video courses for a range of skills from beginner to professional. Users can join as Free, Premium or Pro Members and also have the option to buy courses individually.
