Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Waltons

TC

Trusted Customer

Yorkshire

9 years ago

Što Trusted Customer misli o društvu Waltons:

a very friendly delivery driver , the summerhouse is perfect

We are so happy with our summerhouse it is everything we hoped for and more! Very well made and easy to follow instructions to assemble Delivery driver was very helpful and explained how all parts...

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Waltons

9 years ago

Good morning,

I am so pleased that that you rate the entire experience to be A+ all round. It is wonderful to know that you are happy with the delivery service provided and that assembly was straight forward. It is always great to hear from happy customers and we thank you for taking the time to provide us with your feedback!

Kindest regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 29/03/2017

0

TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

Poor service, excellent product

Delivered damaged parts and took two weeks to rectify. After numerous calls and emails the product was successful installed and to a high standard.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried to call earlier and left you a voice message which I hope you will be able to pick up later. Please accept my apologies for the initial issues and the delay in getting this resolved. I am glad all issues have been resolved and you are now happy with your new playhouse. Should you have any further queries, please do not hesitate to contact us on 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 23/03/2017

0

TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

Waltons Evesham greenhouse

Service good, easy ordering online, delivered on time and given a time slot so didn't have to wait about all day. Very pleased with product, for the money it's good value. Very easy instructions...

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Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with the good service you have received from Waltons and that you found the online ordering process to be easy and with a high standard delivery service supplied. It is great to know that the easy instructions led to a straight forward assembly and I apologise for any discrepancies regarding dimensions and we will take measures to try to ensure this does not happen in the future. Thank you for taking the time to provide us with your feedback as it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 04/04/2017

0

TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

Excellent service from very friendly staff, would recommend them to anyone

Waltons

9 years ago

Good afternoon,

I am delighted to know that you are happy with the excellent service you have received and that you would recommend Waltons. Your great feedback is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 04/04/2017

0

TC

Trusted Customer

St Ives, Cambridgeshire

9 years ago

Što Trusted Customer misli o društvu Waltons:

Curate's Egg - good in parts

Good news - range and prices on web site and ease of purchase. Bad news - very mixed quality of products on delivery, some of unacceptable standard. Good news - helpful response to complaint and...

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Waltons

9 years ago

Good morning,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies for the issues you have experienced with the picket fence panels you have recently received. This is being internally investigated by our quality team to ensure that this doesn’t happen again going forwards. It’s good to hear that you have a complete set now and if you need anything at all in the future please don’t hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk thank you again,
Kindest regards
Mike – Waltons Team

Recenzije proizvoda

Waltons

9 years ago

Good morning,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies for the issues you have experienced with the picket fence panels you have recently received. This is being internally investigated by our quality team to ensure that this doesn’t happen again going forwards. It’s good to hear that you have a complete set now and if you need anything at all in the future please don’t hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk thank you again,
Kindest regards
Mike – Waltons Team

Waltons

9 years ago

Good morning,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies for the issues you have experienced with the picket fence panels you have recently received. This is being internally investigated by our quality team to ensure that this doesn’t happen again going forwards. It’s good to hear that you have a complete set now and if you need anything at all in the future please don’t hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk thank you again,
Kindest regards
Mike – Waltons Team

Datum kupovine: 03/03/2017

0

TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

Delivery was a nitemare.My disabled son had to help driver carry the shed in as he couldn't do it by himself.it was a 20by 10 shed.He had a lot of muscle pain that evening and continues to do so.This...

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Waltons

9 years ago

Good afternoon,

Thank you very much for your feedback and for taking my call earlier, please accept my sincere apologies for what happened on the day of your delivery. We have asked for our courier to internally investigate this with the driver and ensure that this doesn’t happen again. I really hope that your son is feeling better soon and if you need anything please call me on 0800 029 1000 or via e-mail to service@waltons.co.uk

Thank you again

Kindest regards

Mike Hall

Contact Centre Manager

Recenzije proizvoda

Waltons

9 years ago

Good afternoon,

Thank you very much for your feedback and for taking my call earlier, please accept my sincere apologies for what happened on the day of your delivery. We have asked for our courier to internally investigate this with the driver and ensure that this doesn’t happen again. I really hope that your son is feeling better soon and if you need anything please call me on 0800 029 1000 or via e-mail to service@waltons.co.uk

Thank you again

Kindest regards

Mike Hall

Contact Centre Manager

Datum kupovine: 01/04/2017

0

TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

Good value

Delivered on the day. Shed was easy to put up took about a day. Good value for the price.

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with the service that we have provided. I am also pleased to know that you are happy with your overlap shed and that you found it to be of good value for money. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 31/03/2017

0

TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

Quick and effective service

Waltons

9 years ago

Good morning,
Thank you very much for your brilliant feedback!
Kindest regards
Mike - Waltons Team

Recenzije proizvoda

Datum kupovine: 30/03/2017

0

Potrošač od povjerenja

9 years ago

Good all around experience

Good delivery and help, phoned before arrival as said.

Waltons

9 years ago

Good morning,
I am pleased to know that you are happy with the service you received and our driver was really helpful, thank you again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Recenzije proizvoda

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I have called earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the issue with the knots and if you require further assistance, please contact me on either 0800 029 1000 or service@waltons.co.uk and we will happily resolve. I am glad to know that overall, you found your overlap shed to be of good value for money.
Kindest regards,
Kirstie - Waltons Team

Datum kupovine: 02/04/2017

0

Potrošač od povjerenja

9 years ago

Extremely efficient fast service in all aspects.

Waltons

9 years ago

Good morning,

I am thrilled to know that you found the service we provided to be extremely efficient in all aspects. It is always wonderful to have such positive feedback and we thank you for taking the time to provide this.

Kindest regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 03/04/2017

0

Waltons Recenzije

8 x 6 Waltons Honeypot Bramble Wooden PlayhouseViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaQuality product, well built & spacious

8 x 6 Waltons Evesham Wooden GreenhouseViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaGood value for money, very pleased with product. Would recommend if on a budget.

7 x 3 Waltons Overlap Apex Wooden Bike ShedViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaExcellent service from very friendly staff and would recommend them to anyone

4ft x 6ft Pressure Treated Round Top Picket Fence PanelViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaMixed colours/quality as above. 6 ft units do not work as 6 ft of fencing as need to remove end vertical lathes and trim cross rails to match at posts.

3ft x 6ft Pressure Treated Round Top Picket Fence PanelViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaAs 3 ft sections above - ie need to adapt ends to match at posts

Waltons 20ft x 10ft Reverse Apex Wooden WorkshopViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaDue to the delivery method

6 x 8 Waltons Reverse Overlap Apex Wooden ShedViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaShe'd easy to build. Good value for the price.

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaGood value, easy to use website

6 x 8 Waltons Reverse Overlap Apex Wooden ShedViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaA lot of knots in wood but value for money

5 x 5 Waltons Honeypot Poppy Wooden PlayhouseViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaMy Grandson absolutely loves his playhouse.

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?