Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Waltons

Potrošač od povjerenja

9 years ago

Love my summerhouse but communication needs improvement.pver

Overall am happy with the my summerhouse and would recommend Waltons to others. However their vague 'sometime between 7am - 7pm' delivery notification with no updates during the day or calls from the...

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Waltons

9 years ago

Good morning,
Thank you very much for your feedback, please accept my apologies for the confusion surrounding the delivery times. We now have a system in place that confirms an estimated 2 hour window in the morning with a follow up call from the driver when he is 30 minutes away. It's great to hear that you are happy with your new summerhouse and I hope you enjoy it for many years to come.
Kindest regards
Mike - Waltons Team

Recenzije proizvoda

Datum kupovine: 19/04/2017

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TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

Simple and efficient service with a great delivery

The quality of the service, product & value was first rate. Most of all they turned up on time & helped offlosd. I would highly recommend them to anyone.

Waltons

9 years ago

Good morning,
Thank you very much for your great feedback!
Kindest regards
Mike - Waltons Team

Recenzije proizvoda

Datum kupovine: 19/04/2017

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Potrošač od povjerenja

9 years ago

Kept fully in touch with delivery. Very efficient. Playhouse is well made. Went up with no trouble at all. Chose to paint it which took the time but well worth the effort. Son absolutely loves this...

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Waltons

9 years ago

Good afternoon,

I am so pleased to know that you found the service provided to be very efficient and that your son loves his new playhouse. Thank you so much for taking the time to provide us with your great feedback.

Kindest regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 18/04/2017

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TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

Helios Summerhouse

value for money product, the floor is a little flimsy

Waltons

9 years ago

Good afternoon,

I am glad you found your summerhouse to be good value for money and thank you for your positive feedback. Should you have any further queries, please contact us on either 0800 029 1000 or service@waltons.co.uk and we will gladly assist in resolving these for you.

Kindest regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 17/04/2017

0

TC

Trusted Customer

Cornwall

9 years ago

Što Trusted Customer misli o društvu Waltons:

Order two metal sheds only place with the sizes I wanted on a Tuesday paid 24 hrs was told for delivery 24 hrs later (Wednesday) NO shed.Phoned up was not picked on Tuesday.It will be delivered...

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Waltons

9 years ago

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you experienced surrounding your delivery. We are internally investigating this matter with our courier to ensure that it doesn't occur again in the future. It's great to hear that you are happy with your new buildings and if you need anything at all please don't hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Thank you again,
Kindest regards,
Kirstie - Waltons Team

Recenzije proizvoda

Waltons

9 years ago

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you experienced surrounding your delivery. We are internally investigating this matter with our courier to ensure that it doesn't occur again in the future. It's great to hear that you are happy with your new buildings and if you need anything at all please don't hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Thank you again,
Kindest regards,
Kirstie - Waltons Team

Waltons

9 years ago

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you experienced surrounding your delivery. We are internally investigating this matter with our courier to ensure that it doesn't occur again in the future. It's great to hear that you are happy with your new buildings and if you need anything at all please don't hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Thank you again,
Kindest regards,
Kirstie - Waltons Team

Datum kupovine: 18/04/2017

0

TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

Great service delivery was on time and excellent customer service by the driver

Waltons

9 years ago

Good afternoon,

I am thrilled you are so happy with the service supplied and I thank you for your great feedback.

Kindest regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 18/04/2017

0

Potrošač od povjerenja

9 years ago

Reasonable but should be better

Service is very good delivery as promised and the build team the same.....only minus was facia on rear not fitted because of position of shed and the windows are slightly too large so bind awaiting...

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Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I'm really sorry that you are not entirely satisfied with you new Groundsman building, I have tried to call you earlier but unfortunately I couldn't get through. If you are able to call me back on 0800 029 1000 or via e-mail to service@waltons.co.uk and we will be able to rectify the issues you have experienced.
Kindest regards
Mike - Waltons Team

Recenzije proizvoda

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I'm really sorry that you are not entirely satisfied with you new Groundsman building, I have tried to call you earlier but unfortunately I couldn't get through. If you are able to call me back on 0800 029 1000 or via e-mail to service@waltons.co.uk and we will be able to rectify the issues you have experienced.
Kindest regards
Mike - Waltons Team

Datum kupovine: 18/04/2017

0

Potrošač od povjerenja

9 years ago

Service from Waltons & the delivery is excellent.

Waltons

9 years ago

Good morning,

I am delighted to know that you found the customer service and delivery service to be of an excellent standard. Thank you for your great review.

Kind regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 18/04/2017

0

Potrošač od povjerenja

9 years ago

Service from Waltons & the delivery is excellent.

Waltons

9 years ago

Good morning,

I am delighted to know that you found the customer service and delivery service to be of an excellent standard. Thank you for your great review.

Kind regards,

Kirstie - Waltons Team

Recenzije proizvoda

Datum kupovine: 18/04/2017

0

TC

Trusted Customer

9 years ago

Što Trusted Customer misli o društvu Waltons:

very poor and still waiting for the greenhiouse

Here is the e mail that I sent Waltons on the 29 th April and I am still waiting for a reply Charlene I sent your firm the e mail on the 23/4/17 asking you not to deliver I until I got back from...

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Derek

Waltons

9 years ago

Please accept our sincere apologies for the problems you have encountered. The greenhouse consists of numerous parts and is therefore sent in two consignments. These were sent by different couriers, one chose to leave the parcel and the second not to. We do advise that deliveries can take up to 7 days, and both couriers attempted deliveries within this time frame. Due to the size and weight of the parcels, they are sent on a freight service and we are unable to arrange delivery on specific days. It is of course unfortunate that you chose to go away in this time period. Unfortunately, DX returned the parcel to us as they had carried out three unsuccessful delivery attempts. The parcel has since been resent, and is out for delivery to you today. We are sure that once the Greenhouse is assembled, you will be happy with it but any issues please let us know.

Recenzije proizvoda

Derek

Waltons

9 years ago

Please accept our sincere apologies for the problems you have encountered. The greenhouse consists of numerous parts and is therefore sent in two consignments. These were sent by different couriers, one chose to leave the parcel and the second not to. We do advise that deliveries can take up to 7 days, and both couriers attempted deliveries within this time frame. Due to the size and weight of the parcels, they are sent on a freight service and we are unable to arrange delivery on specific days. It is of course unfortunate that you chose to go away in this time period. Unfortunately, DX returned the parcel to us as they had carried out three unsuccessful delivery attempts. The parcel has since been resent, and is out for delivery to you today. We are sure that once the Greenhouse is assembled, you will be happy with it but any issues please let us know.

Datum kupovine: 18/04/2017

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Waltons Recenzije

4 x 6 Waltons Pressure Treated Lap Garden Fence PanelViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaThe product was exactly what it said on the can.

4 x 4 Waltons Honeypot Snug Wooden PlayhouseViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaHighly recommend Well made and easy to assemble

Waltons 8 x 8 Helios SummerhouseViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodafloor flimsy as it moves when you walk on it ,wil need further support

7ft 5 x 5ft Waltons Pale Eucalyptus Easy Build Pent Metal ShedViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaSHEDS GREAT DELIVERY RUBBISH

7ft 5 x 2ft 7 Waltons Pale Eucalyptus Easy Build Pent Metal ShedViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaSHED GREAT DELIVERY RUBBISH

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaGreat Value product, easy to assemble

10 x 6 Waltons Groundsman Tongue and Groove Apex Garden ShedViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaA lot of imperfections in the wood used and the build at factory level not what you would expect at the price

6 x 6 Waltons Pressure Treated Lap Garden Fence PanelViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaFence panels were not quite perfect - had to remove & refit one slat as there was a gap.

7ft Brown PT Fence Post 75mmViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaVery good quality fence posts

5ft x 6ft Waltons Vertical Feather Edge Curved Wooden Fence PanelsViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaVery good quality arched panels

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?