Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Buddy Pet Insurance Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 177 recenzije/a

Bronte Clarke

Provjerio Feefo

2 months ago

Što Bronte Clarke misli o društvu Buddy Pet Insurance:

Very helpful and lots of options for my pets health

Buddy Pet Insurance

2 months ago

Hi Bronte, It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Potrošač od povjerenja

Provjerio Feefo

2 months ago

Devlin was Vera informative and covered everything I needed to know.

Buddy Pet Insurance

2 months ago

Hi there, Thank you for your kind feedback! We’re delighted to hear that Devlin was very informative and covered everything you needed to know. It’s great to know you felt well informed and supported throughout the experience. We truly appreciate you taking the time to share your review! Kind regards, Scott

Catherine Lavery

Provjerio Feefo

2 months ago

Što Catherine Lavery misli o društvu Buddy Pet Insurance:

alot to take in

Good service but an auful lot of information to absorb in such a short space of time especially as an older lady

Buddy Pet Insurance

2 months ago

Hi Catherine, Thank you for your feedback. We’re glad to hear you found the service good, and we really appreciate your comments about the amount of information provided. We understand it can feel overwhelming, and we’ll take this on board as we continue to improve how we communicate and support our customers. Thanks again for sharing your experience. Kind regards, Scott

Potrošač od povjerenja

Provjerio Feefo

2 months ago

Easy to navigate

I researched it for myself.

Buddy Pet Insurance

2 months ago

Hi there, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

Lamya El-hawli

Provjerio Feefo

AUS

2 months ago

Što Lamya El-hawli misli o društvu Buddy Pet Insurance:

Excellent all credit to Lee

Very amazing service and Lee whom I spoke to was very reassuring and made the phone call very clear for my understanding thanks a million

Buddy Pet Insurance

2 months ago

Hi Lamya, Thank you for your kind words. We’re delighted to hear that Lee was reassuring and made everything clear and easy to understand during your call. We really appreciate your feedback and will be sure to pass it on. Kind regards, Scott

Potrošač od povjerenja

Provjerio Feefo

2 months ago

Caring, knowledgeable and genuine

Continual follow up that was helpful to ensure I got the insurance done rather than annoying as some follow up can be. The call taker was genuinely a dog lover and understood my getting upset when...

Pročitajte više

Buddy Pet Insurance

2 months ago

Hi there, Thank you for your thoughtful feedback, and we’re very sorry for the loss of your beloved dog. We’re so pleased to hear our team provided caring, knowledgeable, and genuine support, and that you felt understood throughout the process. It means a great deal to know you felt supported while putting cover in place for your dog’s health and wellbeing. Thanks again for letting us know about your experience, we really appreciate it. Kind regards, Alisa

Potrošač od povjerenja

Provjerio Feefo

2 months ago

I didn’t sign up

Please turn on 2FA my details were put into your site by someone obsessed with me and they put my 14 year old child down for the cats name- such childish behaviour which could have been stopped if...

Pročitajte više

Buddy Pet Insurance

2 months ago

Hi there, Thank you for your review and for bringing this to our attention, I am sorry for any inconvenience caused from this transaction. I have notified our team to assist with your request and passed along your feedback to the relevant team. Kind regards, Scott

Buddy Pet Insurance

2 months ago

Hi there, I understand that you have gotten in touch with one of our team members who assisted with your request, if you have any questions, please let me know as we are always happy to help. Kind regards, Scott

Sharon Lihou

Provjerio Feefo

AUS

2 months ago

Što Sharon Lihou misli o društvu Buddy Pet Insurance:

Well priced good cover

Great service online and the follow up call. Good options that make sense Well set out and explained clearly. I like that a specific condition or accident isn't capped as other insurance companies...

Pročitajte više

Buddy Pet Insurance

2 months ago

Hi Sharon, We are happy to hear of the value that you have found in your cover and of the service that you have received during your experience. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Potrošač od povjerenja

Provjerio Feefo

2 months ago

Good rating

Potrošač od povjerenja

Provjerio Feefo

2 months ago

Its ok

Buddy Pet Insurance

2 months ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Niste primili poruku s pozivom za ostavljanje recenzije?

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Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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