Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Brooks Braithwaite Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 954 recenzije/a

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Brooks Braithwaite:

very pleased

Tim

Brooks Braithwaite

7 years ago

Hello Miss Sheen,

Thank you very much for the great review.

It's lovely to hear you are pleased with the insurance.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Potrošač od povjerenja

7 years ago

Yes

Always use Petplan as simple to use, cover is the best available

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review.

I am glad to hear you found the cover best for the business.

If you do need anything else at all, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Potrošač od povjerenja

7 years ago

Yes

The quote was simple and explanatory regarding the types of cover I required and may require. Reasonable price too. Very pleased with the result.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review.

It's great to hear you are pleased with the cover and premium on the policy.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Brooks Braithwaite:

Dog home boarding

Quick and easy to use, no fuss application. Couldn’t be happier.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Winnicott,

Thank you very much for the amazing review.

It is always great to hear about our application process, as our aim is to keep it quick and easy!

I am glad you are happy with the insurance. If you do need anything else at all, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Brooks Braithwaite:

Send out an immediate renewal email. Make the online account easier to use. Doesn't clarify that I have purchased a renewal

Tim

Brooks Braithwaite

7 years ago

Hello Miss West,

Thank you for your feedback and taking the time to speak with my colleague earlier.

I can see the documents have been re-sent and they are available online if needed.

I apologise for the confusion, but hopefully this has now been resolved.

If you do need anything else, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Sorted issue out quickly and efficiently.

Trusted Customer

7 years ago

Što Trusted Customer misli o društvu Brooks Braithwaite:

It was easy to manage, easy to understand, clear and I felt extremely reassured when buying my insurance.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Redfern,

Thank you very much for the amazing review!

It is lovely to hear you found the process clear and easy, as this is exactly what we aim for.

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Potrošač od povjerenja

7 years ago

Professional outfit with different monthly payments according to one's individual needs. Paperwork thorough and well set out. Only reason I'm cancelling is that I'm retiring. I used this company for...

Pročitajte više

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review.

It is lovely to hear you enjoyed our service and spent so many years insured with us.

We hope you enjoy retirement!

Kind Regards,

The Petplan Sanctuary Team!

Potrošač od povjerenja

7 years ago

Very good customer service, and communication.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review!

It is great to hear you found our customer service and communication good.

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Potrošač od povjerenja

7 years ago

Good customer service when we needed policy issue sorting.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the great review!

It is lovely to hear that you found our customer service good.

If you need anything at all in future, please do let us know.

Potrošač od povjerenja

7 years ago

Yes

Good service over the phone, friendly and helpful lady who I spoke to :)

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review.

It is great to hear you found our service friendly and helpful!

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

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