Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Brooks Braithwaite Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 954 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Can't see what im paying for or how much!!!

Can't access information on website. Can only see a policy number and that is all. No easy way of seing what im paying for our how much. Sent email, no reply. Gluing to cancel when i get hills off...

Pročitajte više

Dani

Brooks Braithwaite

6 years ago

Good Afternoon,Thank you for taking the time to leave us your feedback.I hope, following our discussion over the telephone, that we have resolved the issues you have been experiencing with our website.If we can be of any further assistance, please don’t hesitate to contact us on 0345 070 1064 (Monday to Friday, 9am-5:15pm), or by email at enquiries@petplansanctuary.com.Kind Regards,The Petplan Sanctuary Team

Potrošač od povjerenja

6 years ago

Thank you for your help. Looking it up on the laptop gave me the full screen and can now see all the details i need. Ive amended my rating as you were so helpful.

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu Brooks Braithwaite:

Hassle free and easy

Excellent service and a seamless process. Absolutely hassle free which is exactly what we wanted.

Daisy

Brooks Braithwaite

6 years ago

Hi Brenda, Thank you very much for taking the time to leave your review, we're really pleased that you would rate our service excellent and found our processes easy to use. We aim to provide the best customer service, so are very happy to read your comments. Please don't hesitate to get in touch with us should you require any further assistance with your cover. Our telephone number is 0345 070 1064 and we are open Monday-Friday 9am-5:15pm, a member of our team will be happy to help you. Kind Regards The Petplan Sanctuary Team

Trusted Customer

Provjerio Feefo

Sutton on Sea

6 years ago

Što Trusted Customer misli o društvu Brooks Braithwaite:

Quick simple and straigth forward process

Luis

Brooks Braithwaite

6 years ago

Good afternoon, Thank you for taking the time to leave a review. We always try to ensure that our processes are simple and easy to understand, so it's fantastic to hear that this is paying off! If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.

Trusted Customer

Provjerio Feefo

Surrey

6 years ago

Što Trusted Customer misli o društvu Brooks Braithwaite:

Professional and courteous

Polite, professional & helpful

Daisy

Brooks Braithwaite

6 years ago

Hi Abigail, Thank you so much for leaving your kind review. We always strive to provide the best customer service, so we're very pleased that your experience with us was helpful and professional. If you ever need any assistance with your cover going forwards, please don't hesitate to get in touch. Our telephone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Helpful

Very helpful easy to contact when you have any problems.

Daisy

Brooks Braithwaite

6 years ago

Hello, Thank you for taking time to leave your review. We always strike to provide the best service for our customers so are really pleased that you found us easy to contact and helpful. Should you require any assistance going forwards please don't hesitate to get in touch. Our telephone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu Brooks Braithwaite:

helpful staff

Daisy

Brooks Braithwaite

6 years ago

Hi Helen, Thank you very much for leaving your review, we always strive to provide a friendly service so are very pleased you found our staff to be helpful. If you need to get in touch with us going forwards please don't hesitate to do so. Our telephone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu Brooks Braithwaite:

Dani was very thorough, efficient and helpful, I will definitely use Petplan again and recommend Dani to my friends and colleagues, Dani is an asset to Petplan in my opinion

Daisy

Brooks Braithwaite

6 years ago

Hi Margaret, Thank you so much for leaving your kind review. We're really pleased that you found us so helpful and will be sure to pass your compliments onto our lovely team member Dani. Please don't hesitate to get in touch with us should you need any assitance going forwards. Our telephone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Potrošač od povjerenja

Provjerio Feefo

6 years ago

I would recommend petplan to anybody.it was a simple hassle free experience all round.I was insured the same day as I called them.

Daisy

Brooks Braithwaite

6 years ago

Hello, Thank you very much for taking time to leave your kind review, we're really pleased that you found our service so efficient. Should you need to get in touch with us going forwards please don't hesitate to do so. Our telephone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Quick and easy service which met my requirements

Dani

Brooks Braithwaite

6 years ago

Good Morning, Thank you so much for your kind review, we're really pleased to hear that you have found our service quick and easy, as well as meeting your requirements. If you wish to get in touch with us in the future, please don't hesitate to do so and we'll be happy to help. Our telephone number is 03450 070 1064 and opening hours Monday - Friday 9am - 5:15pm. Kind Regards The Petplan Sanctuary Team

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Very happy with the service thank you

Very professional, helpful & friendly

Dani

Brooks Braithwaite

6 years ago

Hi There, Thank you so much for your kind review, we're really pleased to hear that you've received a great service with us. If you wish to get in touch with us in the future, please don't hesitate to do so and we'll be happy to help. Our telephone number is 03450 070 1064 and opening hours Monday - Friday 9am - 5:15pm. Kind Regards The Petplan Sanctuary Team

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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